Adonica Anderson
Nantucket
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills.
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
7
7
years of professional experience
Work History
Concierge
The Residence at Sherburne Commons
09.2021 - Current
- Coordinated guest services, ensuring satisfaction and timely resolution of inquiries.
- Managed booking systems to optimize room assignments and guest experiences.
- Provided concierge support for event planning, transportation, and dining reservations.
- Provided personalized service to guests, addressing inquiries and resolving issues promptly.
CNA
Best of Care Inc.
04.2019 - Current
- Administered daily personal care and hygiene support to residents, enhancing comfort and dignity.
- Monitored vital signs and reported changes to nursing staff, ensuring timely interventions.
- Collaborated with healthcare team to develop individualized care plan
Sales Consultant
Comast
09.2019 - 01.2025
- Developed tailored sales strategies to meet diverse customer needs and preferences.
- Delivered product demonstrations, effectively showcasing features and benefits to clients.
- Provided exceptional customer service to enhance shopping experiences and drive repeat business.
- Maintained in-depth product knowledge to assist customers in making informed purchasing decisions.
Education
High School Diploma -
Montego Bay High
JamaicaSkills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Excellent multitasking
- Team player mentality
Timeline
Concierge
The Residence at Sherburne Commons
09.2021 - Current
Sales Consultant
Comast
09.2019 - 01.2025
CNA
Best of Care Inc.
04.2019 - Current
High School Diploma -
Montego Bay High