ERNEST ROSEMAN JR.
Port Wentworth
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
24
24
years of professional experience
Work History
Licensed Insurance Agent
Independant Agent
04.2018 - Current
- Established strong relationships with clients to assess insurance needs and provide tailored solutions.
- Educated clients on policy options, coverage benefits, and claims processes to enhance understanding and satisfaction.
- Provided expert guidance on policy selection, ensuring compliance with industry regulations and best practices.
Department Supervisor
Home Depot
04.2007 - Current
- Well-developed management skills. Responsible for maintaining inventory, scheduling, inventory control, achieving budget goals, ordering and marketing. Utilize all assets and resources available, maximizing employee productivity and performance to achieve corporate goals and objectives. Responsible for assessing staff adherence to policy standards.
Sales Specialist
Circuit City
10.2006 - 04.2007
- Achieved consistently high client satisfaction ratings. Excellent rapport building, presentation, and closing skills. Dealt tactfully and effectively with difficult customers.
Department Supervisor
Best Buy
04.2004 - 09.2006
- Earned respect with a proven ability to obtain high performance levels from employees while maintaining a pleasant working atmosphere. Implemented an effective sales plan. Trained, developed and motivated staff, forecasted store sales, maintained budgetary controls, supervised loss prevention, inventory control, merchandising, and customer service procedures.
Department Manager
Lowes
07.2002 - 04.2004
- Oversaw, coordinated, and performed activities associated with shipping, receiving, distribution, and transportation. Consulted with supervisor and other personnel to resolve problems, such as equipment performance, output quality, and work schedules. Maintained the highest quarterly audits scores in district on the team's shipping and receiving procedures.
- Inspected equipment for defects, and notified and coordinated efforts to repair equipment, maintenance personnel and outside service contractors for repairs.
Education
Associate Of Arts -
Cuyahoga Community College
Cleveland, Ohio01-1987
Skills
- General repair proficiency
- Plumbing
- Customer engagement proficiency
- Collaborative team development
- Proficient in retail software
- Staff training and development
Timeline
Licensed Insurance Agent
Independant Agent
04.2018 - Current
Department Supervisor
Home Depot
04.2007 - Current
Sales Specialist
Circuit City
10.2006 - 04.2007
Department Supervisor
Best Buy
04.2004 - 09.2006
Department Manager
Lowes
07.2002 - 04.2004
Associate Of Arts -
Cuyahoga Community College
Qualification Highlights
- Self-Motivated contributor with excellent interpersonal and communication skills.
- Strong supervisory and leadership skills responsible for ensuring employees observe and follow all safety rules and procedures.
- Exceptional organizational skills with expertise in developing teams, meeting and exceeding goals and objectives.
- Proven performance on multiple concurrent responsibilities in fast-paced settings. Strong attention to detail and emphasis on accuracy; superior time management and organizational abilities.
- Coordinated training of operations and safety procedures for all lift trucks including fork-lifts.
- Competent using software including: Windows, Word, E-mail, and the Internet.
- Developed rapport with clients to improve communication between loading crews and drivers and emphasize appropriate safety measures.
- Use clear, concise communication skills in conjunction with organizational skills to perform daily duties.
- Recognized for hours commitment to customers, attention to detail, professionalism, and follow-up.
- Work well as a team member or independently.