Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ernest Ward

CHARLOTTE,North Carolina

Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

25
25
years of professional experience

Work History

Office Staff Assistant

Atrium Healthcare
09.2016 - Current
  • Contributed to a positive work environment through effective communication skills and proactive problem-solving abilities.
  • Maintained and updated office records, both digital and physical.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Process death paperwork, call and release human remains to funeral homes. Report certain deaths to the medical examiners office. Keep accurate count of deceased remain in our morgue at all times. Initiate death certificate information through NCDAVE, process involuntary commitment paperwork for involuntary committed patients. Answer multi-line phone system, prepare staffing assignments for teammates such as Health Care Technicians, Patient Safety Attendants. Gather different information from various hospitals within our system and report to the nursing supervisors.
  • Trained and worked in labor management during the Corona Virus pandemic.

Certified Nursing Assistant

Atrium Healthcare
09.2000 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Distribution Associate

Atrium Healthcare
07.1999 - 09.2000
  • Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
  • Received loads, checked merchandise and tagged with warehouse IDs.
  • Facilitated cross-training initiatives within the distribution center team to promote flexibility, adaptability, and enhanced skill sets among staff members.
  • Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.

Education

No Degree - Funeral Service And Mortuary Science

American Academy McAllister Institute of Funeral Services
New York, NY

No Degree - Funeral Service And Mortuary Science

Fayetteville Technical Community College
Fayetteville, NC

High School Diploma -

West Charlotte Sr. High School
Charlotte, NC
06.1990

Skills

    Skillful decision making skills

    Medical Terminology

    Quick Problem Solver

    Culturally Sensitive

    Able to manage under stressful situations

Timeline

Office Staff Assistant

Atrium Healthcare
09.2016 - Current

Certified Nursing Assistant

Atrium Healthcare
09.2000 - Current

Distribution Associate

Atrium Healthcare
07.1999 - 09.2000

No Degree - Funeral Service And Mortuary Science

American Academy McAllister Institute of Funeral Services

No Degree - Funeral Service And Mortuary Science

Fayetteville Technical Community College

High School Diploma -

West Charlotte Sr. High School

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Ernest Ward