Ernestine Bates
Charlotte
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
23
23
years of professional experience
Work History
Registered Medical Assistant
Tryon Medical Partners
10.2018 - 05.2019
- Measure and record patient vital signs
- Perform venipuncture using aseptic technique
- Assist with patient referral calls; schedule office visits and exams
- Collect and prepare specimens for reference labs, including Pap smears; perform laboratory tests such as, urinalysis, PT/INR, and CBC
- Perform EKG testing
- Administer intramuscular, subcutaneous, and intra dermal injections
- Call in prescriptions; respond to patient phone calls; call lab results to patients, etc
- Removal of Stitches
- Assist physician in surgical procedures such as abscess extraction and wart removal
- Point of care A1C
Registered Medical Assistant (Internship)
Mecklenburg Medical Group
09.2017 - 11.2017
- Measure and record patient vital signs
- Perform venipuncture using aseptic technique
- Make patient referral calls; set up pelvic exams
- Collect and prepare specimens for reference labs, including Pap smears; perform laboratory tests such as, urinalysis, PT/INR, and CBC
- Perform EKG testing
- Administer intramuscular, subcutaneous, and intra dermal injections
- Call in prescriptions; respond to patient phone calls; call lab results to patients, etc
- Removal of Stitches
- Assist physician in surgical procedures including abscess extraction and wart removal
Registered Medical Assistant
Novant Rankin OB/GYN
11.2022 - Current
- Rooming and triaging patient, calling patient with lab results
- Assisting the doctor with pap smears, endometrial and colposcopy biopsy, IUD procedure, IUD insertion, doing NST(nonstress test) on ROB patients
- Administering Gardisil, Influenza, RSV and Tdap vaccines, stocking rooms daily
- Keeping inventory of IUD devices, daily QC log of refrigerator
- Nurse schedule as assigned when doctor is on call and post call
- Performing urinalysis, 2 dip urine, poct pregnancy test, prepping urine cultures
- Checking expiration dates on medication
Registered Medical Assistant
Novant Health Go Health Urgent Care
10.2019 - Current
- Greeting and checking in patients, collecting patient co-pay, closing cash drawer at the end of shift, sending daily emails to management at the end of shift daily
- Answering phone calls to include scheduling
- Measure and record patient vital signs
- Administering injections and medication as directed by provider
- Laboratory testing for Nucleic Covid, Strep, flu, Urinalysis, Glucose, EKG, hcg, urine culture, glucose, blood draw, sports physical, mono, etc...
- Suture and staple removal
- Assisting physicians with minor procedures
- Training and shadowing of for new hire
- Calling in prescriptions for patients
- Sending weekly email ordering Covid vaccines and administering covid vaccines and updating patient immunizations record
- Daily QC login, quarterly inventory, keeping log of center supplies for ordering and ordering Labcorp supplies
- Setting patient up with DJO Global medical equipment
- Stocking exam rooms daily, placing tickets when equipment is broken or not working properly
Registered Medical Assistant
Cupid Family Practice
09.2011 - 09.2017
- Measure and record patient vital signs
- Perform venipuncture using aseptic technique
- Make patient referral calls; set up pelvic exams
- Collect and prepare specimens for reference labs, including Pap smears; perform laboratory tests such as, urinalysis, PT/INR, and CBC
- Perform Digital X-ray
- Perform environmental allergy testing
- Perform EKG testing
- Administer intramuscular, subcutaneous, and intra dermal injections
- Call in prescriptions; respond to patient phone calls; call lab results to patients, etc
- Administrator of immunization, entering and order vaccines
- Perform Quality Controls for CBC
- Perform Hitachi-CLA-1-Lumontim
- Proficiency with EMR & NCIR
- Perform Proficiency Testing
- Referral Coordinator
- Removal of Stitches
Medical Assistant
First Care Medical Clinic
06.2010 - 09.2011
- Measure and record patient vital signs
- Perform venipuncture using aseptic technique
- Make patient referral calls; set up pelvic exams
- Collect and prepare specimens for reference labs, including Pap smears; perform laboratory tests such as, urinalysis, PT/INR, and CBC
- Perform BioZ, oxygen intake, and EKG testing; perform ear lavage
- Administer intramuscular, subcutaneous, and intradermal injections
- Assist physician in surgical procedures including abscess extraction and wart removal
- Clean and sterilize instruments
- Call in prescriptions; respond to patient phone calls; call lab results to patients, etc.
- Back up front desk by checking patients in/out, filing medical documents, etc.
Medical Assistant
Summit Plastic & Hand Surgery
03.2010 - 06.2010
- Greeted and triaged patients; checked patients in/out
- Scheduled appointments and surgeries; quoted surgical prices; made patient referral calls; called in prescription refills
- Verified insurance coverage; obtained authorization for procedures/surgeries
- Cleaned and sterilized instruments; operated autoclave
- Set up procedure rooms and assisted with minor procedures
- Removed stitches; removed drainages tubes from breast reduction patients
- Changed dressings and provided wound care for burns, tummy tucks, breast reductions and decubitus ulcers
- Took before/after photographs of breast reductions, tummy tucks and Botox injections
- Checked on patients after surgeries, alerting staff of any emergent situation
- Ordered and stocked supplies
Medical Assisting Extern
Harrisburg Family Physicians
11.2009 - 12.2009
- Measured and recorded patient vital signs
- Performed venipuncture using aseptic technique
- Performed laboratory tests such as lipid panels, hemoglobin a1c, glucose, urinalysis, PT/INR, and CBC
- Ordered tests as requested by healthcare team
- Collected and prepared specimens for reference labs, including Pap smears; perform laboratory tests such as, urinalysis, PT/INR, and CBC
- Entered patient lab results into patient chart
- Collected capillary specimens from adult patients
- Administered intramuscular, subcutaneous, and intradermal injections
- Assisted physician in surgical procedures including abscess extraction and wart removal
- Cleaned and sterilized instruments, operated autoclave, performed ear lavage
- Called in prescriptions; responded to patient phone calls; called lab results to patients; set up urgent referrals, etc.
- Backed up front desk by checking patients in/out, filing medical documents, etc.
Home Health Aide
Gentle Touch Home Care
02.2008 - 10.2009
- Assisted patients with daily activities (bathing, eating, dressing, attending to personal hygiene, etc.)
- Measured patient vital signs and monitored blood sugar
- Distributed medications and ensured medications are taken appropriately
- Monitored patients for positive and negative changes in behavior or physical condition and reported changes to healthcare coordinator
- Scheduled patient appointments and made reminder and follow up calls; escorted patients to and from various appointments
- Helped patient with monthly bills so that they were paid in a timely manner; performed light housekeeping in order to maintain a safe, clean and neat environment for patients
Office Assistant
Scott Law Firm, PA
01.2003 - 08.2007
- Prepared legal documents regarding foreclosure cases; drafted orders of dismissal; ordered credit checks and paper docket reports; submitted title reports to clients
- Tracked and maintained files; received, sorted and distributed incoming mail; entered client data into corporate data base
- Prepared funds and proceeds reports; made bank deposits
- Researched and assisted with special projects as assigned
- Provided administrative services (answering phones, ordering office supplies, filing, faxing, copying, etc.) and ran errands as needed to promote efficient office operations
Education
Registered Medical Assistant -
ECPI College of Technology
11-2011
Nursing Assistant (Certificate) - undefined
Mansfield Business College
05-1993
Skills
Privacy and confidentiality
Vital sign monitoring
Patient care coordination
Medication administration
Timeline
Registered Medical Assistant
Novant Rankin OB/GYN
11.2022 - Current
Registered Medical Assistant
Novant Health Go Health Urgent Care
10.2019 - Current
Registered Medical Assistant
Tryon Medical Partners
10.2018 - 05.2019
Registered Medical Assistant (Internship)
Mecklenburg Medical Group
09.2017 - 11.2017
Registered Medical Assistant
Cupid Family Practice
09.2011 - 09.2017
Medical Assistant
First Care Medical Clinic
06.2010 - 09.2011
Medical Assistant
Summit Plastic & Hand Surgery
03.2010 - 06.2010
Medical Assisting Extern
Harrisburg Family Physicians
11.2009 - 12.2009
Home Health Aide
Gentle Touch Home Care
02.2008 - 10.2009
Office Assistant
Scott Law Firm, PA
01.2003 - 08.2007
Nursing Assistant (Certificate) - undefined
Mansfield Business College
Registered Medical Assistant -
ECPI College of Technology