Ernest Michael Ogena
Fontana,CA
Summary
Hard-working professional with 6+ years of experience and a proven knowledge of reconditioning vehicles, dealership experience, driving, navigation, food preparation, food sanitation and safety, and customer satisfaction. Aiming to leverage my skills to successfully fill the role at your company. Authorized to work in the US for any employer
Overview
6
6
years of professional experience
Work History
Inventory Manager
California Motor Trade
2023.04 - Current
- Enlisted tracking and recording all information and updates on 200+ units that were being reconditioned for sale
- A strict schedule and work routine would be carried out to track and update notes on every unit at a minimum of three times a week
- Included in this position is reporting to upper management, tracking issues that can disrupt revenue flows, condone audits at least twice a month, inspect new units coming in for damages and notate, and notate units that have or in need of repair.
- Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution, and effective communication channels with clients.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders.
Lot Porter
Corona Motors Direct
2022.12 - 2023.04
- Daily missions to the body shop and vendors to make reconditioning units flow at a constant rate
- Enhanced customer satisfaction by maintaining a clean and organized vehicle lot for easy access and visibility.
- Streamlined vehicle inventory management through regular updates and effective communication with sales staff.
- Maintained safety standards within the lot, conducting regular inspections and reporting any hazards or damages promptly.
- Contributed to a positive work environment by assisting coworkers with tasks as needed and fostering teamwork.
- Optimized space utilization within the lot, rearranging vehicles strategically to maximize capacity and accessibility.
- Assisted in maintaining accurate records of vehicle inventory, collaborating closely with sales personnel to ensure data consistency.
Delivery Driver
Papa John's
2017.10 - 2022.08
- Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages
- Listen to and resolve customers' complaints regarding products or services
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Provide excellent customer service over the phone and in-store.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
DELIVERY DRIVER
Domino's Pizza
2017.08 - 2017.10
- Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages
- Listen to and resolve customers' complaints regarding products or services
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Provide excellent customer service over the phone and in-store.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Streamlined closing processes by implementing efficient organizational systems, improving overall productivity.
Education
Bachelor's degree - Business
CALIFORNIA STATE UNIVERSITY
San Bernardino, CAHigh -
ETIWANDA HIGH SCHOOL
Fontana, CASkills
- Driving Experience (6 years)
- Communications
- Computer Skills
- Leadership Experience
- Problem Resolution
- Adaptability
- Teamwork
- Automotive Repair
- Organizational Skills
- Customer Relationship Management
- Vendor Relationship Management
- Vehicle inspection abilities
Timeline
Inventory Manager
California Motor Trade
2023.04 - Current
Lot Porter
Corona Motors Direct
2022.12 - 2023.04
Delivery Driver
Papa John's
2017.10 - 2022.08
DELIVERY DRIVER
Domino's Pizza
2017.08 - 2017.10
Bachelor's degree - Business
CALIFORNIA STATE UNIVERSITY
High -
ETIWANDA HIGH SCHOOL
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