Ernesto Borges
Encinitas,CA
Summary
Motivated professional familiar with food service operations and ready for challenging work. Offers flexible schedule, attention to detail and ability to stand continuously to serve guest and team needs. Careful with money and orders to avoid errors. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Busser
Cocina de Barrio - Encinitas 101
Encinitas, CA
08.2024 - Current
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Organized bus cart and returned to side station after each use.
- Managed inventory of cleaning supplies and tableware, ensuring availability at all times.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Tile Assistant
Jorge Ivan Borges
Encinitas, CA
01.2023 - 04.2025
- Assisted in the preparation of tile surfaces for installation by cleaning, sanding and leveling.
- Inspected installed tiles for defects such as unevenness, cracks, chips. and made necessary repairs and replacements.
- Ensured compliance with safety regulations while working with hazardous materials such as adhesives and glues.
- Measured, cut and shaped tiles and marble to size.
- Completed installations by applying caulk and sealants.
- Cleaned excess grout from tile surfaces with damp sponge or cloth.
Courtesy Clerk
Ralphs
Encinitas, CA
03.2022 - 01.2024
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Assisted customers with product selection and answered questions about store policies.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
High School Diploma -
San Dieguito Academy Highschool
Encinitas, CA06-2023
Some College (No Degree) -
California State University, San Marcos
San Marcos, CASkills
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Stress management
- Multi-tasking
- Table cleaning
- Food safety
- Sanitation practices
- Communication skills
Accomplishments
- Leadership
- Composure
Languages
English
Professional
Spanish
Limited
American Sign Language
Elementary
Certification
- Food Handlers Card
- ABC Accredited Certification
Affiliations
- Volunteer Work
- Soccer
- Assistant Coach
- Arts ( Photography / Painting / Sketching )
Timeline
Restaurant Busser
Cocina de Barrio - Encinitas 101
08.2024 - Current
Tile Assistant
Jorge Ivan Borges
01.2023 - 04.2025
Courtesy Clerk
Ralphs
03.2022 - 01.2024
High School Diploma -
San Dieguito Academy Highschool
Some College (No Degree) -
California State University, San Marcos
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