Ernesto Cardenas
Gig Harbor,WA
Summary
I am a highly motivated candidate with experience in food service and event planning. I am talented in multiple areas and committed to the most successful outcome for the team. In me you will find a reliable worker who will provide friendly service to all customers.
Overview
21
21
years of professional experience
Work History
Servering/Food Preparer
Kettle Fish
04.2023 - Current
- Improved kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
- Enhanced customer satisfaction with quick and accurate food preparation, ensuring timely service.
- Maintained high levels of sanitation by strictly adhering to food safety guidelines and regulations.
- Reduced food waste through proper portion control, ingredient management, and creative use of leftovers.
Lyft Driver
Lyft And Uber
04.2017 - Current
- Delivers excellent customer service, adapts to different people's personalities & provide safe, secure rides.
- Maintained a safe work environment by adhering to safety regulations and protocols during all lift driving tasks.
Seacret Service Agent (Manager)
SEACRET DIRECT LLC.
10.2015 - Current
- Lead and manage a team.
- Utilized strong communication skills to effectively address member concerns and provide solutions that met their needs.
- Help set up production and run live events of over 5,000 people
- Work closely with the area manager to ensure efficiencies are achieved between event programming and client support.
- Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
Host/Server
Uno Chicago Grill
10.2008 - 12.2017
- CERTIFIED TRAINER
- Responsible for training new employees to help familiarize them with all menu items, restaurant protocols, and best practices for the industry and franchise.
- Food Expeditor-Responsible for organizing all customers' orders, which includes getting the food to the appropriate customer within an acceptable time frame.
- Responsible for providing quality customer service and understanding the customers' needs.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Barback and Bartender
Grape Street Pub
07.2004 - 02.2009
- Responsible for serving customers a variety of beverages as well as maintaining and restocking inventory.
Leasing Agent
Abbott's Square
05.2005 - 10.2008
- Determine the needs, living standards and economic viability of prospective customers
- Confirm rental application data and personal references
- Stay knowledgeable of the property market status
- Negotiate leasing terms & conditions and close deals
- Ensure proper maintenance and inspect properties periodically.
Demonstration Specialist
Bose Corporation
11.2003 - 05.2005
- Awarded three bronze pins for exemplary customer service and product knowledge
- Commended by management for professionalism, flexibility and being a good team player.
Bartender/Server
Tio Pepe's Restaurant and Bar
07.2003 - 03.2005
- Responsible for serving customers a variety of food and beverages, as well as maintaining and restocking inventory.
Education
Communication/Public Relations and General Studies
Temple University
Philadelphia, PAPennsylvania Bar Institute
Philadelphia, PASkills
- Spanish speaking
- Class 12 Mixology Permit
- Excellent customer service skills
- Great communication & organizational skills
- Team player with strong leadership skills
- Knowledge of Windows/Microsoft Office, Outlook & Powerpoint
Timeline
Servering/Food Preparer
Kettle Fish
04.2023 - Current
Lyft Driver
Lyft And Uber
04.2017 - Current
Seacret Service Agent (Manager)
SEACRET DIRECT LLC.
10.2015 - Current
Host/Server
Uno Chicago Grill
10.2008 - 12.2017
Leasing Agent
Abbott's Square
05.2005 - 10.2008
Barback and Bartender
Grape Street Pub
07.2004 - 02.2009
Demonstration Specialist
Bose Corporation
11.2003 - 05.2005
Bartender/Server
Tio Pepe's Restaurant and Bar
07.2003 - 03.2005
Communication/Public Relations and General Studies
Temple University
Pennsylvania Bar Institute
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