Ernesto Cardenas
1375 Oakpoint Avenue, Chula Vista,California
Summary
Driven medical scribe successful at following physicians closely and documenting assessments, results and treatment plans. Reliable and focused professional with several years of experience and strong desire to make positive impact on facility operations. Previous roles demonstrate ability to contribute positively to team efficiency and improve overall clinic operation and multitasking within high-volume environments. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Scribe
B&R Wound Care
Chula Vista, California
06.2023 - Current
- Demonstrated proficiency in use of software programs utilized within healthcare setting.
- Conducted phone triage using established protocols when answering calls from patients.
- Provided clerical support to physicians during office hours, including scheduling follow-up appointments and ordering supplies as needed.
- Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
- Compiled referrals for specialist appointments with appropriate documentation attached.
- Scanned documents such as x-rays and laboratory results into the patient's electronic chart.
- Answered questions from patients regarding their visit or test results in a timely manner.
- Observed examinations and procedures performed by physicians to document findings accurately in the EMR system.
- Monitored inventory levels of medical supplies within clinic areas.
- Ensured proper coding of diagnoses and procedures on billing forms before submitting them for payment.
- Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
- Reviewed existing medications for accuracy prior to prescribing new ones.
- Attended continuing education seminars related to medical scribe duties as required.
- Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
- Supported physicians in managing patient flow by preparing exam rooms and medical records before consultations.
Assistant Manager
Dominos Pizza Inc.
Chula Vista, California
01.2017 - 05.2023
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Produced thorough, accurate and timely reports of project activities.
- Monitored employee attendance records, timekeeping, and payroll information.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Bachelor of Science - Biology
San Diego State University
San Diego, CA06-2022
Associate of Science - Liberal Arts And Sciences
Southwestern College
Chula Vista, CA06-2020
Associate of Arts - Mathematics
Southwestern College
Chula Vista, CA06-2020
High School Diploma -
Olympian
Chula Vista, CA06-2016
Skills
- Patient triage
- Inventory management
- Electronic medical records
- Customer service
- Team collaboration
- Staff training
- Conflict resolution
- Attention to detail
- Time management
- Problem solving
- Quality assurance
- Patient documentation
- Scheduling appointments
- Data entry
Languages
Spanish
Native/ Bilingual
Tagalog
Limited
Certification
- Introduction to Awareness Certification
- Phones Sales Mastery Theory Certification
- Phone Sales Drilling and Practical Certification
- Closer Theory Certification
- Master Closer Theory Certification
- Closer Drilling and Practical Certification
- CPR Certified
- Food Handlers Certification
- Math and Science Tutor Certification
Accomplishments
- Graduated with California Scholarship Federation Recognition
- Graduated with Honors in High School Diploma
- Graduated with Honors in Associates in Mathematics
- Graduated with Honors in Associates in Sciences
- Record Breaking week in sales multiple times
- President of Medical Careers Club
Timeline
Medical Scribe
B&R Wound Care
06.2023 - Current
Assistant Manager
Dominos Pizza Inc.
01.2017 - 05.2023
Bachelor of Science - Biology
San Diego State University
Associate of Science - Liberal Arts And Sciences
Southwestern College
Associate of Arts - Mathematics
Southwestern College
High School Diploma -
Olympian
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