Ernesto Cordova-Gonzalez
Port Richey,FL
Summary
Experienced with ensuring safe and timely transportation of passengers. Utilizes effective route planning and navigation skills to maximize efficiency and customer satisfaction. Track record of maintaining clean and well-maintained vehicle to ensure pleasant ride for clients.
Overview
19
19
years of professional experience
Work History
Uber Driver
Uber
01.2025 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Shipping Clerk
Hit Promotional Products Inc.
03.2010 - 01.2025
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Laundry Driver
Sohn Linen
05.2006 - 02.2010
- Safeguarded client property by properly securing loads during transport, preventing any damage or loss of items.
- Increased customer satisfaction by ensuring timely pick-up and delivery of laundry items.
- Demonstrated adaptability by adjusting routes based on unexpected traffic conditions or construction detours, ensuring timely deliveries to all clients.
- Maintained a clean driving record, demonstrating responsibility and safety while on the job.
Education
High School Diploma -
Abel Santa Maria
CubaSkills
- Schedule management
- Excellent navigation
- Customer service
- Vehicle maintenance
- Safe driving
- Clean driving record
- Defensive driving
- GPS proficiency
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Uber Driver
Uber
01.2025 - Current
Shipping Clerk
Hit Promotional Products Inc.
03.2010 - 01.2025
Laundry Driver
Sohn Linen
05.2006 - 02.2010
High School Diploma -
Abel Santa Maria
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