Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ernesto Daviega

Brockton,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Supervisor Assistant

Roche Bros
11.2016 - Current
  • Optimize sales through prompt and excellent customer service
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Front Desk Supervisor

Crunch Fitness
10.2021 - Current
  • Provide back-up supervision of the gym and independently manage the establishment when the manager was not present
  • Re-organized, and maintained the cleanliness of the gym
  • Resolve all customer questions & complaints
  • Processed and turn-in payments made by Crunch members
  • Open gym & start preparations for the day.

Referral Coordinator

Community Counseling Of Bristol County
08.2023 - Current
  • Enhanced patient care by developing and implementing comprehensive care plans.
  • Improved communication among healthcare providers, streamlining the coordination of services for patients.
  • Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Collaborated with interdisciplinary teams to provide comprehensive, patient-centered care.
  • Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.

Education

High School Diploma -

Southeastern Regional Vocational Tech
05.2020

Skills

  • Supervision
  • Customer Service
  • Order/Inventory
  • Notetaking and documentation
  • Caseload Management
  • Data entry proficiency
  • HIPAA Regulations
  • CPR Certification

Certification

  • First Aid/CPR Certified
  • OSHA 10 - Safety and Health

Languages

Cape Verdean Creole
Native or Bilingual

Timeline

Referral Coordinator

Community Counseling Of Bristol County
08.2023 - Current

Front Desk Supervisor

Crunch Fitness
10.2021 - Current

Supervisor Assistant

Roche Bros
11.2016 - Current

High School Diploma -

Southeastern Regional Vocational Tech

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Ernesto Daviega