Summary
Overview
Work History
Education
Skills
Languages
Timeline

Ernesto Hernandez

Yorkville,IL

Summary

Dynamic professional with a proven track record at Marklund Hyde Center, excelling in team collaboration and customer service. Adept at optimizing scheduling processes and enhancing operational efficiency through innovative software solutions. Recognized for strong problem-solving abilities and a dependable, positive attitude, ensuring high-quality support in fast-paced environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

18
18
years of professional experience

Work History

Lead PSP

Marklund Hyde Center
03.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

CNA

Marklund Hyde Center
03.2008 - Current

Scheduler

Marklund Hyde Center
11.2022 - 03.2023
  • Coordinated schedules for staff and client appointments, ensuring effective resource allocation.
  • Streamlined communication processes between departments to enhance operational efficiency.
  • Implemented scheduling software to optimize workflow and reduce conflicts in appointments.
  • Trained new staff on scheduling protocols and best practices for improved accuracy.

Education

High School Diploma -

East Aurora High School , Aurora IL

MBA - Business

University of Alabama At Birmingham, Birmingham, Alabama, AL
12-2022

Bachelor of Arts - Information Technology

University of Phoenix
01-2014

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking

Languages

Spanish
Full Professional

Timeline

Lead PSP - Marklund Hyde Center
03.2023 - Current
Scheduler - Marklund Hyde Center
11.2022 - 03.2023
CNA - Marklund Hyde Center
03.2008 - Current
East Aurora High School - High School Diploma,
University of Alabama At Birmingham - MBA, Business
University of Phoenix - Bachelor of Arts, Information Technology

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Ernesto Hernandez