Ernesto Herrera
Pasadena,TX
Summary
Dedicated Hospitality Expert with extensive experience in beverage mixing, bar inventory management, and customer satisfaction. Proficient in delivering exceptional service under pressure while maintaining a clean and organized workspace. Recognized for reliability, flexibility, and ability to create positive patron experiences.
Overview
8
8
years of professional experience
Work History
Bartender
Latuli
05.2025 - Current
- Prepared and served a variety of beverages to enhance customer experience.
- Developed knowledge of cocktails and drink recipes to meet customer preferences.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Head Bartender
Prime 131
02.2024 - 07.2025
- Crafted signature cocktails and maintained beverage consistency for customer satisfaction.
- Trained bar staff on cocktail preparation and customer service standards.
- Managed inventory levels, ensuring timely replenishment of supplies and minimizing waste.
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
Server
Brenner's Steakhouse
05.2023 - 03.2024
- Enhanced guest satisfaction through attentive service and personalized interactions.
- Increased sales by effectively promoting daily specials and premium items.
- Collaborated with sommelier to tailor wine selections to guest preferences.
- Created memorable dining experiences by anticipating guest needs and preferences.
- Boosted upselling success through genuine engagement with guests.
Manager
The Rouxpour Restaurant & Bar
08.2021 - 05.2023
- Enhanced service quality by leading daily operations and maintaining standards.
- Boosted team performance through effective training programs for new staff.
- Negotiated with suppliers, ensuring quality standards and competitive pricing for supplies.
- Cultivated a welcoming atmosphere, driving customer loyalty and repeat business.
Supervisor
Gringos Tex Mex
05.2017 - 10.2021
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements that enhanced workflow and reduced downtime.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Soccer Referee
Pasadena City Hall
06.2016 - 02.2017
- Enforced rules and regulations to ensure fair play during matches.
- Provided clear communication of decisions to players, coaches, and spectators.
- Monitored player conduct to promote sportsmanship and safety on the field.
Education
No Degree - Business Management
San Jacinto College
Pasadena, Texas, TXSkills
- Hospitality service expertise
- Sales expertise
- Creative mixology
- Natural Leadership
- Highly Coachable
- Teamwork and collaboration
- Organizational skills
- Calm under pressure
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
French
Elementary
Timeline
Bartender
Latuli
05.2025 - Current
Head Bartender
Prime 131
02.2024 - 07.2025
Server
Brenner's Steakhouse
05.2023 - 03.2024
Manager
The Rouxpour Restaurant & Bar
08.2021 - 05.2023
Supervisor
Gringos Tex Mex
05.2017 - 10.2021
Soccer Referee
Pasadena City Hall
06.2016 - 02.2017
No Degree - Business Management
San Jacinto College