Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ernesto Macias

North Hills,CA

Summary

Proven track record in enhancing sales and customer satisfaction, notably at Five Below through strategic merchandise management and vendor negotiations. Skilled in inventory monitoring and relationship building, I excel in optimizing team performance and efficiency. Achieved significant improvements in operational processes, demonstrating reliability and a results-driven approach.

Overview

5
5
years of professional experience

Work History

Car Wash Attendant

Northridge Speedwash
9240 Reseda Blvd
04.2023 - 06.2024

Maintenance, costumer services, vehicle safety inspection.

Merchandise Manager

Five Below
Van Nuys, CA
10.2022 - 03.2023
  • Boosted sales performance by effectively managing merchandise assortments and inventory levels.
  • Streamlined the buying process for increased efficiency and profitability with strategic vendor negotiations.
  • Maximized gross margin dollars through optimal assortment planning and cost management.
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.

Assistant Manager

Domino's Pizza
Newhall, CA
07.2021 - 11.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Team Lead

Walmart
Porter Ranch, CA
01.2019 - 06.2021
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
  • Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.

Education

High School Diploma - High School

James Monroe High School
North Hills, CA
06.2014

Skills

  • Cash Register Operation
  • Customer Retention
  • Relationship Building
  • Interior and exterior cleaning
  • Inventory Monitoring
  • Work Planning
  • Teamwork and contribution
  • Sales Techniques
  • Reliability and punctuality

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Car Wash Attendant

Northridge Speedwash
04.2023 - 06.2024

Merchandise Manager

Five Below
10.2022 - 03.2023

Assistant Manager

Domino's Pizza
07.2021 - 11.2022

Team Lead

Walmart
01.2019 - 06.2021

High School Diploma - High School

James Monroe High School
Ernesto Macias