Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ernesto Martinez

Hidalgo,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

3
3
years of professional experience

Work History

Warehouse Forklift Operator

AMPI
11.2024 - 05.2025


  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.

Server

Wings And Rings
09.2022 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Hidalgo Early College High School
Hidalgo
05-2020

Skills

  • Active listening
  • Customer service
  • Customer relations
  • Complaint handling
  • Customer satisfaction measurement
  • Team development
  • De-escalation techniques
  • Dispute resolution

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Warehouse Forklift Operator

AMPI
11.2024 - 05.2025

Server

Wings And Rings
09.2022 - 11.2024

High School Diploma -

Hidalgo Early College High School

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