Ernesto Orocio
Fort Worth,TX
Summary
Proven to excel in fast-paced environments, demonstrated through adept handling of high customer volumes at Molcajetesmexicangrill and efficient stock management at Walmart. Showcases strong multitasking and exceptional customer service skills, with a knack for quickly adapting to new challenges and fostering team collaboration. Achievements include significantly improving guest satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Waiter
Molcajetesmexicangrill
06.2024 - 11.2024
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Stocking Associate
Walmart
01.2019 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Graduate -
Texas Can Academy
6620 Westcreek Dr Fort Worth, TX 76133 United Sta05.2023
Skills
- Strong multitasking
- Time management
- Customer service
- Cleanliness
- Attention to detail
- Order taking
- Professional appearance
- Cash handling
- Decision-making
- Order management
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Waiter
Molcajetesmexicangrill
06.2024 - 11.2024
Stocking Associate
Walmart
01.2019 - 11.2023
Graduate -
Texas Can Academy
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