Ernesto Reynaga Lopez
San Jose,California
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Waiter
IHOP Restaurant
01.2023 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Cashier
Speedway Gas Station
02.2022 - 12.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Waiter/Assistant Manager
Danny's Restaurant
08.2017 - 11.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Waiter
Mimi's Cafe Restaurant
05.2013 - 09.2016
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School - N/A
Benito Juares
Jalisco Mexico 09.1993
Skills
- Guest Inquiries
- Customer Needs Assessments
- Operational Efficiency
- Direct Sales
- Sales Team Leadership
- Customer Service and Assistance
- Profitability Assessments
Certification
- Training -
Languages
English/Spanish
Professional Working
Timeline
Waiter
IHOP Restaurant
01.2023 - Current
Cashier
Speedway Gas Station
02.2022 - 12.2022
Waiter/Assistant Manager
Danny's Restaurant
08.2017 - 11.2022
Waiter
Mimi's Cafe Restaurant
05.2013 - 09.2016
High School - N/A
Benito Juares