Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ernesto Reynaga Lopez

San Jose,California

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Waiter

IHOP Restaurant
01.2023 - Current
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Cashier

Speedway Gas Station
02.2022 - 12.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Waiter/Assistant Manager

Danny's Restaurant
08.2017 - 11.2022
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Waiter

Mimi's Cafe Restaurant
05.2013 - 09.2016
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

High School - N/A

Benito Juares
Jalisco Mexico
09.1993

Skills

  • Guest Inquiries
  • Customer Needs Assessments
  • Operational Efficiency
  • Direct Sales
  • Sales Team Leadership
  • Customer Service and Assistance
  • Profitability Assessments

Certification

  • Training -

Languages

English/Spanish
Professional Working

Timeline

Waiter

IHOP Restaurant
01.2023 - Current

Cashier

Speedway Gas Station
02.2022 - 12.2022

Waiter/Assistant Manager

Danny's Restaurant
08.2017 - 11.2022

Waiter

Mimi's Cafe Restaurant
05.2013 - 09.2016

High School - N/A

Benito Juares