Ernesto Rodriguez
MIAMI,Florida
Summary
Experienced Technical support with two years providing technological insight for managing organizational IT infrastructure. Conducted periodic audits and troubleshooting to maintain seamless, high level of optimized technology access. .
Proficient in maintaining smooth and efficient mechanical
systems. Systematic professional with keen eye for details, strong focus on performance improvements and skill in root cause analysis.
Overview
2
2
years of professional experience
Work History
Technical Specialist
Volt Merchant Solution
07.2023 - Current
- Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Completed troubleshooting and diagnostics on company resources.
- Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
Warehouse Packer
One Stop Truck Shop
03.2022 - 06.2023
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Education
Bachelor of Science - Mechanical Engineering
Josef Silny & Associates
Miami, FL05.2023
Skills
- Technical support knowledge
- Internet of Things
- Machine Learning
- Mechanical Troubleshooting
- Preventive Maintenance
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Technical Specialist
Volt Merchant Solution
07.2023 - Current
Warehouse Packer
One Stop Truck Shop
03.2022 - 06.2023
Bachelor of Science - Mechanical Engineering
Josef Silny & Associates
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