Ernesto Toro
Miami
Summary
Results-driven IT Solutions Consultant with 28 years of experience in integrating enterprise solutions throughout Latin America and the Caribbean. Successfully led project generation initiatives and implemented technical pre-sales and post-sales strategies, consistently surpassing performance targets. Expertise in presentation and consultative selling fuels a strong track record of client satisfaction and project success. Aiming to leverage extensive knowledge to drive innovation and growth in dynamic environments.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Senior System Engineer
Dell Technologies
Miami
10.2017 - Current
- Develop IT infrastructure strategies for customers in the NOLA and the Caribbean region
- Design and defend proposed solutions by explaining how they operate in a technical presentation and demo
- Provide Presales Technical Advisory to sales teams throughout the sales process
- Serve as trusted advisor to customers, partners and teammates by performing effective discovery of technical and business requirements
- Think creatively to design data center solutions that encompass the breadth of Dell Technologies Portfolio
- Alignment and participation with technical community practitioners like verticals as FSI, Manufacturing and Energy & Utilities as well as Cybersecurity, Data Science & AI and Data Management & Analytics
Solution Architect / Implementation Specialist
Dell EMC Contractor through Paradise Computers Ltd
Puerto Rico
09.2013 - 10.2017
- Implementing and architecting solutions based in EMC portfolio focused in DPAD like Networker, DataDomain, DPA, Avamar
- DiskXtender, EmailXtender, SourceOne
Senior Consultant
Sidif del Caribe
09.2004 - 09.2013
- Led enterprise as Pre-Sales and Deployment and Integration project of StorageTek, Quantum and EMC storage technology
- Pre-sales and Post-sales with installation and configurations Symantec and Cyberoam Firewalls and Security appliances
- Pre-sales and develop and configured of archiving solutions like EMC DiskXtender, EMC EmailXtender, EMC SourceOne and Symantec EnterpriseVault with different Tier 3 storage in the environment
- Develop and configure Content Management solutions base in EMC ApplicationXtender software
- Pre-sales and develop, configured and supported backup platforms based in product EMC Networker and Symantec Netbackup, over configuration such as SAN, LAN, WAN and NDMP backup
- Integration with hardware such as Data Domain, Quantum, DXi over SAN, LAN and OST
- Backup environments including applications such as Microsoft Exchange, Microsoft SQL, IBM Lotus, Sybase, Informix, Oracle, SAP
- Integrations with virtualization products such as VMware y Oracle VM Server (LDOM)
- Knowledge of complementary products such as EMC DPA and Symantec OpsCenter
- Gained technical knowledge and experience on EMC SAN by delivering windows hosts to SAN environments, experience with StorageTek and EMC used as Tier 2 storage in the environment
- Demonstrated ability to meet deadlines and delivered results on target
- Provided continuous after hours support for storage and backup systems working close with other teams in the organization in order to avoid any business and service impact
- Field Service and Maintenance of Quantum, StorageTek and SUN libraries
- Pre-sales and develop of virtualization projects based in VMWare technologies, such as VMWare ESX, VMWare vSphere, VMWare View
- Pre-sales and develop of high availability projects base in EMC such as Replistor, AutoStart and Vision Solution such as DoubleTake, for local Data Centers as well remote installations
IT Consultant and Network Administrator
AQB S.A.
Santiago
01.2002 - 02.2003
- Developed corporate backup projects for standard file systems and database systems like Microsoft SQL Server, Oracle, and SYBASE
- Implemented high availability replication and mirroring systems with Legato Products Systems for improved data protection
- Managed the administration of the corporate network of AQB, ensuring smooth operations and connectivity
IT Support and System Consultant
North Supply Technology
Santiago
01.2000 - 01.2002
- Developed high availability replication and mirroring system with Legato Products Systems for corporate backup projects
- Implemented security projects for corporate networks using products from SecureComputing and Borderware
- Collaborated with hardware companies like Exabyte and ADIC to enhance North Supply Technology's customer on backup projects
Support Engineer and Network Administrator
IMAGEN S.A
Santiago
01.1996 - 01.2000
- Managed the administration of the corporate network at IMAGEN S.A in Santiago, Chile
- Developed solutions for document management using PCDOCS products like DOCS Open
- Installed and maintained Microsoft platforms including Windows NT, Exchange Server, SQL Server, and IIS
Electronic Telecommunication Technician
Chilean Air Force
Santiago
01.1993 - 11.1995
- Maintain and deploy telecommunication systems for military bases, including telephone systems, VHF/UHF personal equipment
Education
Bachelor of Science - Computer Science
Instituto Profesional C.E.C
Santiago. Chile01.1998
Skills
- Customer Satisfaction
- Presales Consultant
- Business Continuity
Certification
- Thought Leadership
- Nutanix Certified Sales Representative
- VMware Certified Professional - Data Center Virtualization
- VMware Certified Professional 6 - Data Center Virtualization
- Associate - Cloud Infrastructure and Services
- Associate - Information Storage and Management
- Associate - Backup Recovery
- Specialist - Technology Architect, Data Protection
- Specialist - Technology Architect, Midrange Storage Solutions
Languages
- English
- Spanish
Timeline
Senior System Engineer
Dell Technologies
10.2017 - Current
Solution Architect / Implementation Specialist
Dell EMC Contractor through Paradise Computers Ltd
09.2013 - 10.2017
Senior Consultant
Sidif del Caribe
09.2004 - 09.2013
IT Consultant and Network Administrator
AQB S.A.
01.2002 - 02.2003
IT Support and System Consultant
North Supply Technology
01.2000 - 01.2002
Support Engineer and Network Administrator
IMAGEN S.A
01.1996 - 01.2000
Electronic Telecommunication Technician
Chilean Air Force
01.1993 - 11.1995
Bachelor of Science - Computer Science
Instituto Profesional C.E.C
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