Ernesto Zaragoza
Woodland,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Efficient and accurate team player with a dedicated approach to customer service, facilities maintenance, and safety management. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Auto Attendant
UC Davis Fleet Services
Davis, CA
11.2018 - Current
- Greeted customers, answered their questions and provided them with assistance.
- Managed wide variety of customer service and administrative tasks to resolve customer issues.
- Provide guidance for the daily operation of the parts room. and the fleet yard.
- Procurement management, including setting stock levels, ordering, receiving, organizing, and issuing parts, tools and supplies.
- Use online and print references from AIIDATA, Mitchel, NAPA etc.
- Excellent Communication with management.
- Responsible for estimated $900,000 in parts and overhead purchases.
- Organized shelves, racks, bins, cases, drawers and other areas within fleet services.
- Processed invoices accurately and promptly after receiving goods from suppliers.
- Tracked, documented and resolved discrepancies on received orders.
- Conducted regular cycle counts to verify physical inventories against system data.
- Worked successfully with diverse group of coworkers and vendors to accomplish goals and address issues related to Fleet Services.
- Provided on-the-job training to new employees/students in accordance with UC DAVIS polices.
- Organized and coordinated training sessions for new employees.
- Provide coverage in multiple areas in Fleet Services.
Skills
- Excellent leadership and organizational skills
- High attention to detail
- Safety Awareness and Understanding
- Initiative and Self-Motivation
- Equipment Maintenance
- Strong Work Ethic
- Quick Learner
- Inventory Management
- Multitasking and Organization
- Employee Training
- Problem-Solving
Certification
- Automotive Service Excellence (ASE) Registered February 2024
- Parts Specialist Course, RV Learning Center, (November 2023)
- Procurement Card Training, UC Davis Learning Center
- Living the principles of Community, UC Davis Learning Center
- Performance Management Overview, UC Davis Learning Center
- Performance Management: Giving and Receiving Feedback, UC Davis Learning Center
Languages
Spanish
Full Professional
Timeline
Auto Attendant
UC Davis Fleet Services
11.2018 - Current
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