Ernie Castro
Queens,NY
Summary
Dynamic and reliable professional with experience at Link Homecare, excelling in customer relations and teamwork. Demonstrated attention to detail while providing exceptional care and companionship to clients. Proven ability to enhance client dignity and satisfaction through effective communication and adaptability in diverse environments. Committed to building lasting relationships and ensuring positive experiences.
Overview
12
12
years of professional experience
Work History
Caretaker
Link Homecare
Queens, NY
07.2022 - Current
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Truck Loader
UPS
Queens, NY
12.2023 - 01.2024
- Maximized truck space by loading efficiently.
- Inspected merchandise for damage prior to loading or unloading.
- Read and attached appropriate labels and tags to products and packages for identification purposes.
- Unloaded materials by hand or with equipment to help team meet work demands.
Stock Room Associate
Marshalls
Queens, NY
09.2013 - 09.2015
- Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.
- Monitored stock room supplies such as packaging materials, labels, tags. ensuring adequate levels were maintained at all times.
- Collaborated with sales floor associates to replenish merchandise as needed.
- Kept stockroom clean and neat for maximum productivity.
Shoe Sales Associate
Marshalls
Queens, NY
01.2014 - 01.2015
- Performed regular stockroom duties, including receiving shipments and organizing back stock.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Provided exceptional customer service, resolving issues and answering inquiries to ensure a positive shopping experience.
Education
High School Diploma -
Martin De Porres High School
Valley Stream06-2015
Skills
- Teamwork and collaboration
- Customer relations
- Attention to detail
- Excellent communication
- Reliability
- Professionalism
- Adaptability
- Building customer loyalty
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Truck Loader
UPS
12.2023 - 01.2024
Caretaker
Link Homecare
07.2022 - Current
Shoe Sales Associate
Marshalls
01.2014 - 01.2015
Stock Room Associate
Marshalls
09.2013 - 09.2015
High School Diploma -
Martin De Porres High School
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