Ernst Henry Fenelon
Summary
Multilingual professional with expertise in customer service, cash handling, and communication. Proven experience in hospitality and retail within fast-paced environments. Certified security officer with a background in journalism, showcasing reliability and strong documentation skills. Aiming for opportunities in banking, including teller services and customer support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Public Area Attendant
JW tunberry Marriott
Aventura
12.2025 - Current
Maintained clean, safe, and welcoming public areas while assisting guests, reporting issues promptly, and supporting team communication to enhance the overall guest experience.
Stow Associate, robtotic floor associate
Amazon
Opa-locka
10.2023 - 09.2025
Supported customers using robotic floor assistants and accurately stowed inventory to maximize space and maintain efficient workflow.
Cashier
AutoZone
Miami
03.2024 - 05.2024
Executed accurate processing of cash and card transactions while assisting customers and maintaining organized merchandise.
Education
Certificate - Journalism
Institut Francophone De Journalisme
Port-au-Prince, Haiti12-2018
Certificate - Class D Security Officer
Miami Dade College
Miami, FLCertificate - Barbering
Sheridan Technical College
Hollywood, FL06-2025
Certificate - Food And Beverage Operations
Miami Dade College
Miami, FL05-2026
Skills
- Facility maintenance
- Safety compliance
- Guest relations
- Customer service excellence
- Effective communication
- Organizational skills
- Time management
- Problem solving
- Facility maintenance
- Conflict resolution
Certification
- Journalism
- Barbering training
- D-licensed
Languages
Haitian creole
Native/ Bilingual
English
Professional
French
Full Professional
Portuguese
Limited
Timeline
Public Area Attendant
JW tunberry Marriott
12.2025 - Current
Cashier
AutoZone
03.2024 - 05.2024
Stow Associate, robtotic floor associate
Amazon
10.2023 - 09.2025
Certificate - Journalism
Institut Francophone De Journalisme
Certificate - Class D Security Officer
Miami Dade College
Certificate - Barbering
Sheridan Technical College
Certificate - Food And Beverage Operations
Miami Dade College