Summary
Overview
Work History
Education
Skills
Certification
Ashtanga Yoga
Timeline
Generic
Eros Bongiovanni

Eros Bongiovanni

Madeira Beach,FL

Summary

Successful, knowledgeable, wellness oriented client service professional, with experience building relationships with and advocating for my clients, within the structure of and in adherence to company procedures and policies.

Overview

11
11
years of professional experience
1
1
Certification

Work History

OWNER RELATIONSHIP MANAGER

Distinctive Beach Rentals / Vtrips
08.2023 - Current
  • Manage portfolio of vacation rental properties
  • Work closely with local guest services, housekeeping, and maintenance team to ensure positive experience
  • Manage property maintenance workflow process
  • Work with owners to resolve issues, increase retention
  • Property inspections, inventory, data gathering, and photography

OWNER RELATIONSHIP MANAGER

Vacasa
09.2022 - 08.2023
  • Manage portfolio of vacation rental properties.
  • Work with owners to resolve issues, increase retention.
  • Manage property maintenance workflow process

SPA MANAGER

Holistica
03.2013 - 03.2020
  • Founder and head esthetician for wellness oriented holistic spa
  • Recruited, trained and supervised spa staff on best practices, sales techniques and customer service.
  • Coached employees on upselling techniques, resulting in higher average ticket sales per guest visit.
  • Managed inventory of organic and biodynamic back bar and retail skin care product lines
  • Created customized treatment plans for clients based on their individual needs and preferences.
  • Ensured strict adherence to sanitation protocols, protecting both guests'' health as well as the reputation of the spa business.
  • Streamlined appointment scheduling for improved efficiency and increased bookings.
  • Maximized profitability by analyzing financial reports and adjusting operations as needed.

Education

Bachelor of Arts - Communications

University of Vermont
Burlington, VT

Yoga Teach Certificate - Yoga

Grateful Yoga
Montpelier, VT
01.2020

Skills

  • Organized Task Management
  • Problem Solving
  • Relationship Building
  • Follow Through
  • Employee Scheduling
  • Marketing
  • Staff Management
  • Sales Development
  • Vendor Relationship Management
  • Cost analysis and savings

Certification

Yoga Teacher Certificate

Ashtanga Yoga

I am a wellness oriented, holistic healer and dedicated practitioner of Ashtanga Yoga. 

Timeline

OWNER RELATIONSHIP MANAGER

Distinctive Beach Rentals / Vtrips
08.2023 - Current

OWNER RELATIONSHIP MANAGER

Vacasa
09.2022 - 08.2023

SPA MANAGER

Holistica
03.2013 - 03.2020

Bachelor of Arts - Communications

University of Vermont

Yoga Teach Certificate - Yoga

Grateful Yoga

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Eros Bongiovanni