Eros Jarvis

Shift Leader

Jack in the Box

Flagstaff, AZ

06.2023 - Current

Assisted in training new employees on shift operations.
Adhered to all health code regulations while preparing food items for customers.
Analyzed sales data to identify trends and areas for improvement.
Maintained an organized work environment by delegating tasks to staff as needed.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Resolved customer complaints promptly and professionally.
Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Supervised and led employees to maintain productivity and customer service levels.
Educated customers about offerings, promotions and pricing to boost sales.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Coached team members to increase productivity and reduce workplace accidents.
Checked orders for quality and completeness.
Handled emergency situations with composure and in accordance with company guidelines.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.