Eros E. Eromosele
Rahway,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
IT Support Technician
DB-LOGIT LLC
12.2017 - Current
- Improved system performance by troubleshooting and resolving hardware, software, and network issues.
- Enhanced customer satisfaction by providing timely and efficient technical support for various IT-related problems.
- Streamlined operations by implementing and maintaining inventory tracking systems for IT equipment.
- Collaborated with team members to develop and implement IT infrastructure upgrades, ensuring optimal functionality.
- Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with their IT systems and software
- Managed helpdesk tickets effectively, prioritizing tasks based on urgency while maintaining excellent customer service standards.
Brand Ambassador
Hewlett Packard, HP
03.2015 - 11.2017
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
System Engineer
July Tech System
01.2008 - 09.2014
- Improved system efficiency by implementing and optimizing hardware and software components.
- Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
- Enhanced network security by conducting regular vulnerability assessments and implementing necessary patches.
- Developed custom scripts for automating routine tasks, increasing overall productivity.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
Senior Computer Engineer
Result Net Communication
06.2008 - 08.2012
- Enhanced software performance by streamlining code and optimizing algorithms.
- Developed efficient hardware solutions for increased processing speed and power consumption reduction.
- Led a cross-functional team to deliver high-quality products within tight deadlines, improving client satisfaction rates.
- Implemented agile methodologies to boost project management efficiency and collaboration among team members.
- Conducted rigorous testing procedures to identify and fix bugs effectively, ensuring smooth software operation.
- Resolved complex technical issues through diligent troubleshooting and root cause analysis.
- Identified and corrected system faults to minimize operational system downtime.
- Servicing and Repairing of broken PC, Laptop and also troubleshooting network problems with the cybercafe business center.
Education
Bachelor of Science - Information Technology
Charter Institue For IT
Swindon, England09.2015
High School Diploma -
Victoria International College
Kualalumpur, Malaysia09.2013
High School Diploma -
Tohan Computer Institue
Lagos, Nigeria05.2009
Skills
- Analytical Thinking
- Google Ads Certified
- Relationship Building
- Supervision and leadership
- Microsoft Word
- Remote Office Availability
- Excellent Communication
- Multitasking Abilities
- Troubleshooting
- Active Listening
- Analytical and Critical Thinking
- Decision-Making
- Attention to Detail
Timeline
IT Support Technician
DB-LOGIT LLC
12.2017 - Current
Brand Ambassador
Hewlett Packard, HP
03.2015 - 11.2017
Senior Computer Engineer
Result Net Communication
06.2008 - 08.2012
System Engineer
July Tech System
01.2008 - 09.2014
Bachelor of Science - Information Technology
Charter Institue For IT
High School Diploma -
Victoria International College
High School Diploma -
Tohan Computer Institue
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