Erriana Garcia
Lubbock,TX
Summary
Professional in service industry with strong background in team collaboration and operational efficiency. Known for reliability and flexibility to meet evolving needs. Skilled in customer service and maintaining positive work environment.
Overview
4
4
years of professional experience
Work History
Team Leader
Tropical Smoothie Cafe
10.2021 - Current
- Prepared a variety of customized smoothies using fresh ingredients and high-quality equipment.
- Prepared food items according to company recipes and quality standards.
- Operated kitchen equipment safely and efficiently, ensuring compliance with safety protocols.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Led customer service team in resolving complex issues, enhancing overall customer satisfaction.
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Utilized point-of-sale systems to process transactions accurately, minimizing errors during busy shifts.
- Mentored junior staff, fostering professional growth and ensuring adherence to company standards.
Brand Representative
Hollister
05.2021 - 02.2023
- Assisted customers with any questions finding merchandise.
- Maintained store, set up displays, cleaned any assigned areas
- Worked cash registers to complete sales
Education
Diploma -
Frenship High school
Wolfforth, TX05.2023
Cosmetology license - undefined
Caviar Academy of Cosmetology
Lubbock, TX08.2023
Skills
- Customer Service
- Ability to adapt and learn quickly
- Problem-solving
- Teamwork
- Strong work ethic
- Communication
- Positive attitude
- Cash handling
- Team leadership
Timeline
Team Leader
Tropical Smoothie Cafe
10.2021 - Current
Brand Representative
Hollister
05.2021 - 02.2023
Cosmetology license - undefined
Caviar Academy of Cosmetology
Diploma -
Frenship High school
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