Errol Green
Snellville ,GA
Summary
Proven Technician with a track record of enhancing customer satisfaction and maintaining safety at Sleep Number Corporation. Skilled in troubleshooting and installation, coupled with exceptional attention to detail and customer service abilities. Excelled in fast-paced environments, ensuring quality assurance and regulatory compliance, driving operational excellence.
Overview
17
17
years of professional experience
Work History
Technician
Sleep Number Corporation
12.2023 - 04.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Installer
Lowe's
07.2021 - 11.2023
- Inspected installations to check for functionality and maintain customer satisfaction.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
Cashier
Sam's Club
03.2007 - 07.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
GED - Business Technology
Job Corps
Oneonta, NYSkills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Troubleshooting
- Installation and Repair
- Work Planning and Prioritization
- Customer interaction
Timeline
Technician
Sleep Number Corporation
12.2023 - 04.2024
Installer
Lowe's
07.2021 - 11.2023
Cashier
Sam's Club
03.2007 - 07.2013
GED - Business Technology
Job Corps
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