Errol Lee
Springfield,MA
Summary
I offer experience and understanding in having a responsibility in being able to understand and assist people , man , woman , child I am a single father of three and although they are grown now I had to receive food stamps I know the frustration of having to make ends meet paying bills rent and the blessing it comes with having help in being able to make sure my children was able to have food to eat, My positon with the DTA is to make sure everyone is given fair treatment understanding, help and commitment also to making sure that I also make sure that those who may try to take advantage of the system is exposed so that families who truly deserve the services are able to take care of their families
Overview
20
20
years of professional experience
Work History
Transportation Driver
Stralinks transportation
Worcester , MA
10.2020 - Current
- Maintained safety while dropping my clients off at diffrent appointments, such as dyalisis and chemotherapy
- Communicated with dispatchers regarding delivery updates or changes in route plans.
- Provided excellent customer service by responding promptly to inquiries or complaints from clients.
- Assisted clients who where elderly , had mental or physical disabilities
- Performed daily pre-trip inspections to ensure the safety of vehicles.
- Resolved conflicts between customers and drivers professionally and efficiently.
- Documented daily mileage, gas and other data.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Transported riders to designated stops according to pre-determined schedules.
- Picked up clients from specific locations to transport and drop off at destinations.
Warehouse Supervisor
Open Pantry Community Services
Springfield, MA
01.2004 - 01.2017
- Ensured appropriate staffing levels to meet production demands.
- Maintained and updated inventory records accurately.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Developed and implemented safety policies and procedures for the warehouse team.
- Supervised loading and unloading of materials from incoming trucks.
- Provided leadership to motivate staff members to achieve performance goals.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Assisted with scheduling shipments and deliveries according to customer requirements.
- Managed daily cycle counts to maintain accurate inventory levels at all times.
- Developed plans for reorganizing storage areas as necessary based on product volume changes.
- Reviewed invoices for accuracy prior to authorizing payment processing.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Generated warehouse shipping documents, packing lists and invoices.
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
Education
High School Diploma -
05-1991
Skills
- Listening understanding, and articulating which I think for the position I’m applying for is very crucial in my position as a caseworker dealing with the general public and being able to do my job and assist my client
Timeline
Transportation Driver - Stralinks transportation
10.2020 - Current
Warehouse Supervisor - Open Pantry Community Services
01.2004 - 01.2017
Cathedral High School - High School Diploma,