ERSLY GAINES
Richmond
Summary
Dependable professional with 10+ years of experience in warehouse operationsKnown for staying calm in challenging situations and bringing strong organizational and problem-solving skills to every role.
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Caregiver
Kazahs Shelter
11.2024 - 09.2025
- Advocate for children and ensure a safe, supportive environment
- Communicate effectively with children, staff, and caseworkers
- Monitor and supervise children to maintain safety
- Document logs accurately (medication, incidents, daily reports)
- Stay calm and model appropriate behavior in challenging situations
- Provided compassionate care to residents, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene tasks, promoting dignity and respect for each individual.
Warehouse Associate
Rich’s Products
06.2019 - 05.2024
- Increased packing efficiency by maintaining safe, organized space, reduced errors and delays.
- Picking and packing experience
- Shrink wrap and heat tunnel/heat gun packaging experience
- Efficient space management to ensure a safe and clean work environment
- Loading and unloading shipping containers
- Worked in cooler with products
Package Handler
FedEx
06.2016 - 05.2019
- Provide exceptional customer service by answering questions, resolving issues, and addressing concerns in a courteous and professional manner
- Maintain accurate records of deliveries, including tracking packages and updating delivery status
- Assemble components and parts according to specifications and blueprints
- Operate forklifts and other warehouse equipment as needed for material handling
- Operated material handling equipment to transport packages efficiently within warehouse.
- Sorted and categorized packages based on shipping destinations to enhance processing speed.
Education
High School Diploma -
Hastings Sr. High School
05.2002
Skills
- Child Advocacy & Safety Monitoring
- Effective Communication & Interpersonal Skills
- Crisis Management & De-escalation
- Documentation & Record Keeping
- Time Management & Multi-tasking
- Team Collaboration & Leadership
- Packaging, Shipping, and Warehouse Operations
- Respectful and compassionate
- Time management
- Problem-solving
Certification
- Forklift Certified (2016)
- CPR (2024)
- Preventing and Recognizing Sexual Abuse and Victimization of a child in Foster Care (2024)
- Trauma and Trauma informed Care (2024)
- Psychotropic Medication for Children in TX Foster Care (2024)
- Crisis Prevention and De-Escalation and Restorative Intervention
- Serious Incident Reporting
Timeline
Caregiver
Kazahs Shelter
11.2024 - 09.2025
Warehouse Associate
Rich’s Products
06.2019 - 05.2024
Package Handler
FedEx
06.2016 - 05.2019
High School Diploma -
Hastings Sr. High School