Erubey Paz
Simi Valley,CA
Summary
Outstanding multitasking and customer service abilities, with a track record of improving client experiences at Islands Fine Burgers and Drinks. adept at upholding strict standards of quality and encouraging collaboration, greatly increasing operational efficiency. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Good at maintaining clean surroundings and utilizing POS systems; they display a balance of hard and soft abilities without sacrificing the caliber of their services.
Overview
7
7
years of professional experience
Work History
Custodian
Conejo Valley Unified School District
05.2021 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Server
Islands Fine Burgers and Drinks
05.2017 - 11.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Arts - Criminology And Justice Studies
California State University - Northridge
Northridge, CA05.2023
Skills
- Work independently
- Responsible and Dependable
- Customer Service
- Attention to Detail
- Quality Control
- Team Player
- Teamwork and Collaboration
Timeline
Custodian
Conejo Valley Unified School District
05.2021 - Current
Server
Islands Fine Burgers and Drinks
05.2017 - 11.2020
Bachelor of Arts - Criminology And Justice Studies
California State University - Northridge
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