Erubiel Rico Corrales
Phoenix,US
Summary
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
08.2022 - Current
- Creating great, well-known customer service and a welcoming environment with new and regular customers.
- Providing retail sales, processing purchases, and returns.
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations and equipment to ensure efficient operations.
- Assisted in inventory management, ensuring adequate stock levels of supplies for daily operations.
- Trained new baristas on beverage preparation techniques and customer service protocols.
Account Feature Management
American Express
01.2022 - 07.2022
- Assisted customers with credit card upgrades and account-related inquiries.
- Collaborated with colleagues to diagnose and report account issues to management.
- Strengthened communication and customer relationship skills in a professional corporate environment.
Programming Track Student
Year Up
08.2021 - 07.2022
- Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, professional training, and a six-month internship
- Collaborated with peers on group projects, fostering teamwork and communication skills.
- Developed effective study schedules to enhance time management and academic performance.
Education
High School Diploma - Partnership
GateWay Community College
Phoenix, AZ, US04-2026
High School Diploma - undefined
Metro Tech High School
Phoenix, AZ, US05-2021
Skills
- Restaurant experience
- Decision-making
- Safe food handling
- Team player
- Problem-solving
- Cash handling
- Team leadership
Languages
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
08.2022 - Current
Account Feature Management
American Express
01.2022 - 07.2022
Programming Track Student
Year Up
08.2021 - 07.2022
High School Diploma - undefined
Metro Tech High School
High School Diploma - Partnership
GateWay Community College