Ervey Daniel Pastrano
Rialto,CA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Style Consultant
Target
Rancho Cucamonga, CA
10.2023 - Current
- Provided personal styling advice to clients based on their individual needs and preferences.
- Assisted with the selection of clothing items in store or online.
- Recommended fashion trends and seasonal looks to customers.
- Identified potential customer service issues before they arise and provided solutions to ensure client satisfaction.
- Maintained a high level of professionalism while interacting with customers in person or over the phone.
Cashier/Processing Associate
Deseret Industries Thrift Store
Fontana, CA
07.2022 - 07.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Analyzed all processes and identified all fundamental issues and assisted in appropriate resolutions.
- Answered customer questions and provided store information.
- Processed sales transactions to prevent long customer wait times.
Cashier
Home Depot
Fontana, CA
12.2020 - 05.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
Education
Bachelor of Science - Human Resources Management
California State Polytechnic University, Pomona
Pomona, CA05.2024
Skills
- Data Entry
- Proficient in Microsoft, Excel, and PowerPoint
- Reporting and Documentation
- Customer Service
- Currency Counting
- ID Verification
- Payment Processing
- Payment Collection
- Collaboration
- Understanding of HR Policies
- Human Resources Support
- Maintaining Files
- HR Policies
Languages
Spanish
Native/ Bilingual
Affiliations
- PIHRA: Professionals in Human Resources Association (August 2022-
Timeline
Style Consultant
Target
10.2023 - Current
Cashier/Processing Associate
Deseret Industries Thrift Store
07.2022 - 07.2023
Cashier
Home Depot
12.2020 - 05.2021
Bachelor of Science - Human Resources Management
California State Polytechnic University, Pomona
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