Ervin Coburn
Columbus ,MS
Summary
Dynamic and dependable professional with experience as a Juvenile Correctional Officer at Lowndes County Board of Supervisors. Proven problem solver with exceptional de-escalation skills, effectively ensuring safety and compliance. Recognized for enhancing team collaboration and training new staff to uphold high standards in service and operational efficiency.
Overview
16
16
years of professional experience
Work History
Juvenile Correctional Officer
Lowndes County Board of Supervisors
01.2023 - Current
- Monitored juvenile behavior to ensure safety and compliance with facility regulations.
- Facilitated group activities to promote positive social interactions among residents.
- Conducted regular inspections of living areas for security and sanitation standards.
- Responded to incidents promptly, employing de-escalation techniques as needed.
- Trained new staff on policies, procedures, and effective communication strategies.
- Documented daily activities and incidents to maintain accurate records for review.
- Supervised youth's daily activities for school, meals, and recreation time.
Guest Services Staff Member
Mississippi State University
Starkville, MS
01.2010 - Current
- Delivered exceptional customer service to enhance guest experiences.
- Resolved inquiries and concerns promptly to maintain high satisfaction levels.
- Collaborated with team members to streamline daily operational procedures.
- Trained new staff on service protocols and university policies for consistency.
Education
High School Diploma -
Louisville High School
Winston CountySkills
Works well with anyone
Great deescalation skills
Problem solver
Dependable
Timeline
Juvenile Correctional Officer
Lowndes County Board of Supervisors
01.2023 - Current
Guest Services Staff Member
Mississippi State University
01.2010 - Current
High School Diploma -
Louisville High School