ERVIN HAIRSTON
Minneapolis,MN
Summary
Instructor-led for 30 maintenance students to learn the skills needed for welding food grade maintenance repairs on stainless steel and aluminum equipment. Authorized to work in the US for any employer
Overview
17
17
years of professional experience
Work History
Technical Instructor
Industrial Insite
08.2022 - Current
- Teaching students skills for assembly of products, blue prints reading , tools required for measuring
- Welding Fundamentals
- MIG welding for food grade stainless steel, aluminum and mild steel
- TIG welding for food grade stainless steel and aluminum.
Customer Service Supervisor
Ryder System Inc
10.2020 - 02.2021
- Perform customer relationship activities to include customer interface, issue resolution and customer satisfaction
- Scheduling and follow-up, breakdowns, and vehicle status update
- Supported the shop management process through prompt customer communications and scheduling, inventory ordering and stocking, repair follow-up and maintenance file management.
Sales Supervisor
HOM Furniture
01.2017 - 03.2020
- Write sales and take payments on customer invoices
- Effectively navigate internal inventory and purchase order screens CU
- Provide on the road support for delivery personnel and in-home service technicians
- Call on outbound customer reports
- Meet and/ or exceed all performance and attendance
Valet Greeter/Trainer
Cornerstone Parking Group
05.2015 - 05.2016
- Greeted customers promptly and gave all clients correct direction
- Quickly resolved all relations issues at once at the point of sale
- Demonstrated ability to lead and motivate outstanding greeters.
Student Trainee (Clerk)
Air Force
06.2016 - 12.2016
- Maintain suspense files for replies and follow up on over-due items
- Made scheduled mail runs and conducts pickups and deliveries as needed
- Establish oral communications to set up and support effective work relationships.
Care Manager Volunteer
Home Care Assistance
08.2013 - 05.2015
- Developed an extensive in-home health plan to improve the health and wellness of my brother emphasizing focused, compassionate, and coordinated communication
- Over a span of two years, his health has improved by an estimate factor of 80% including the development of a more positive attitude toward the health plan and optimistic.
Welding Director
White Bear Lake
08.2008 - 08.2013
- Taught accredited college level welding classes covering prerequisite welding skills for students in Auto body, Auto Technicians
- Preparing lessons and activities, as well as tutoring individual students
- Created curriculum, course syllabus, and daily lesson plans
- Aided high school teacher in preparing lessons and activities, as well as tutoring individual students
- Instructed students in Auto body, Auto Technicians, and Air conditioning programs
- Created curriculum, course syllabus, and daily lesson plans
- Received positive evaluations for being a team player and supporting fellow staff members
- Skilled in gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, shielded metal arc, resistance welding, and submerged arc welding.
Sales Supervisor
Verizon Wireless
03.2007 - 08.2008
- Interfaced directly with customer helping in the proper use of cell phones and cellular equipment
- Issued loaner/exchange phones, including processing of all warranty, claims
- Served as department point of contact, direction, and training for all associates.
Education
Associate of Science - Welding/Instructor Assistance
Minneapolis Technical College
Minneapolis, MNSkills
- Staff education and training
- Customer-focused
- Team Building
- Retail experience
- Sales ability
- Exceptional telephone etiquette
- Excellent time management skills
- Training and mentoring
- Skilled trainer
- Welding
- Classroom Management
- Curriculum Development
- Public Speaking
- Communication Skills
- Links
- Linkedincom/in/Ervin
- Certifications and Licenses
- Driver's License
- Welding Certification
- Technical Instruction
- Student Performance Evaluation
- Safety Guidelines
- Curriculum Standards
- Technical Specifications
- Instructing
- Monitoring
- Certification Training
- Complex Problem-Solving
- Technical Production
- File Management
- Performance Measurement
- Technical Presentations
- Technical Documentation
- Written Documentation
- Maintaining Clean Work Areas
- Filing Documents
- Computer Literacy
- Blueprint Understanding
- Assessment Skills
- Classroom Instruction
Timeline
Technical Instructor
Industrial Insite
08.2022 - Current
Customer Service Supervisor
Ryder System Inc
10.2020 - 02.2021
Sales Supervisor
HOM Furniture
01.2017 - 03.2020
Student Trainee (Clerk)
Air Force
06.2016 - 12.2016
Valet Greeter/Trainer
Cornerstone Parking Group
05.2015 - 05.2016
Care Manager Volunteer
Home Care Assistance
08.2013 - 05.2015
Welding Director
White Bear Lake
08.2008 - 08.2013
Sales Supervisor
Verizon Wireless
03.2007 - 08.2008
Associate of Science - Welding/Instructor Assistance
Minneapolis Technical College
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