Summary
Overview
Work History
Education
Skills
Timeline
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Ervin Kershaw

Fayetteville,NC

Summary


Highly skilled and accomplished Systems Engineer Consultant specializing in cloud virtualization and enterprise infrastructure, with over 15+ years of experience in implementing and managing VMware-based infrastructure solutions. Adept at providing technical consultation, leading projects, and mentoring junior engineers. Committed to continuous learning and staying updated with the latest virtual cloud technologies and best practices.

Overview

26
26
years of professional experience

Work History

Lead Infrastructure Engineer

Truist Bank
05.2012 - Current
  • Architect, design, install and configure Vmware ESXi, within vSphere environments with Virtual Center management, DRS, HA, vMotion, vCenter Operations Manger, and Vmware View virtualization infrastructure (VDI).
  • Maintains a strong knowledge base to effectively create and maintain strategic technology plans and to direct others on technical matters. Communicates effective and clear technical information across platforms.
  • Work with hardware and software vendors to isolate and resolve issues that require escalation.
  • Collaborated with cross-functional teams to plan and implement cloud virtualization projects
  • Install, Configure and Maintain Cisco UCSM across multiple sites and data centers.
  • Manage Tickets, Change Controls using ServiceNow (SNOW)
  • Troubleshooting, analyze and resolve complex technical issues related to virtualization environment
  • Document architecture designs, deployment procedures, and operationalized processes to facilitate knowledge transfer to operational team members.
  • Install and configure Zerto site backup and replication.
  • Maintain VDI master images and installing application per department needs.
  • Patch Management VMware Clusters using Lifecycle Manager
  • Implement security best practices and ensure compliance with regulatory requirements
  • Perform daily VDI administration, maintenance and upgrades including service packs, patches, hot fixes and security configurations.
  • Monitor system capacity (CPU, memory, ports, disk space, etc.) and takes appropriate action to report and correct any issues.
  • Develop and configure automation scripts ( Power CLI ) and tools to streamline deployment, configuration, and management tasks.
  • Provide technical guidance and mentorship to junior engineers and team members
  • Continued education in the latest VMware Cloud technologies and best practices.



Intel Engineer

Lowe's Corporate
04.2008 - 05.2012
  • Supervised virtualization with Hyper-V and VMware, performed physical build of ESX Linux Servers, and ranked amongst the top of all IT staff in performance reviews.
  • Working on Migration concepts like Vmotion and cold migration, Storage Vmotion.
  • Administration of Windows Server 2008/2012 Active Directory, DNS, DHCP servers.
  • Create, manage and maintain Group Policy Objects and Group Policy Preferences.
  • Installed, configured and maintained Suse, RHEL and Windows 2008/2012 virtual desktop.
  • Monitoring and managing performance of ESX servers and Virtual Machines.
  • Create, configure and managed VMs templates as needed
  • Provided virtual space allocation server spec validation, migrated 800+ guest using VMware Converter, and produced a knowledge hub to convey common issues and lessons learned.
  • Create and configure Virtual switch.
  • Create Exchange Mailboxes, Security groups and user accounts.
  • Upgraded and patched VMware software and firmware
  • Configure Vlans and ACLs.
  • Provide hardware support on different platforms.
  • Troubleshoot Issue with builds, profiles, scripts, certificates and keychain access.
  • Cross-trained new members of the Server Build Team

Systems Engineer

Reynolds American Inc
06.1998 - 11.2007
  • Strong experience within Windows and Linux Operating Systems and infrastructure technologies including Active Directory, Group Policy and DNS·
  • Manage, maintain and troubleshoot Active Directory forests, domains and trusts to include sites, roles and replication.
  • Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
  • TCP/IP, DHCP, DNS, NFS, LDAP, SMTP
  • Deploy Window updates and Patches using microsoft SCCM.
  • Utilizing tools such as SMS, WSUS and Symantec Discovery for asset tracking.
  • Improved system performance by identifying and resolving technical issues in a timely manner.
  • Scripting in Winbatch and PowerShell
  • Utilized Wise Package Studio to create and edit packages, transforms, patches
  • Evaluated new tools and technologies for possible integration into existing infrastructure environments.
  • Interfaced with team members, customers, prospects and referral partners daily via telephone, email, and Skype to support contracts and sales engagements.
  • Participated in several disaster recovery exercises

Education

Bachelor of Science - Computer Science

Winston-Salem State University
Winston-salem, NC

Skills

  • VMware vSphere (vCenter Server & ESXi hosts)
  • Vmware Aria Orchestrator
  • VMware Aria vRealize Operations (vROps)
  • Vmware vSAN
  • Nutanix PRISM
  • Cisco UCSM
  • Project Management
  • Stakeholder Engagement
  • PowerShell, Winbatch, Wise Package Studio
  • Infrastructure coding with Terraform
  • Performance Development
  • Pure Storage
  • Troubleshooting skills
  • Communication/Reporting
  • Zerto Backup and Replication

Timeline

Lead Infrastructure Engineer

Truist Bank
05.2012 - Current

Intel Engineer

Lowe's Corporate
04.2008 - 05.2012

Systems Engineer

Reynolds American Inc
06.1998 - 11.2007

Bachelor of Science - Computer Science

Winston-Salem State University

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Ervin Kershaw