Erwin Boy
Gilbert,AZ
Summary
Dynamic Response Officer skilled in incident response and security monitoring, driving compliance and operational efficiency across multiple client sites. Successfully implemented safety protocols and addressed security incidents, resulting in improved safety standards. Generates comprehensive reports that facilitate informed decision-making and proactive risk management.
Overview
24
24
years of professional experience
Work History
SRO (Special Response Officer)
GardaWorld Security
Phoenix, AZ
04.2026 - Current
- Monitored security operations across various client sites for safety compliance.
- Responded promptly to security incidents, ensuring appropriate actions were taken.
- Conducted detailed reports of incidents and daily activities for management review.
- Collaborated with law enforcement agencies during emergencies for effective response.
- Implemented safety protocols to enhance the overall security environment at locations.
- Maintained a daily log of all activities including incidents, inspections, patrols and any action taken.
Field Technician IV
Spectrum
Van Nuys, USA
06.2002 - Current
- Install and repair services for Spectrum Residential customers
- Work outdoors and utilize hand tools in a variety of environments
- Solve complex technical issues, while offering superior customer service
- Proficient in using computers and software applications
- Maintains a safe driving record within company standards
- Effective with communication, professionalism, time management, organization, critical thinking, responsibility and reliability
- Ability to walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.
Role Player/Foreign Languages Specialist
Lexicon Consulting Inc.
San Diego, USA
03.2017 - 04.2017
- Performed various roles in pre-deployment training scenarios for US Marine Corps, enhancing readiness and adaptability of personnel.
Education
Bachelor of Science - Customs Administration
Philippine Maritime Institute
Manila CitySecondary -
La Consolacion College
Bacolod CityElementary -
La Consolacion College
Bacolod CitySkills
- Incident response
- Security monitoring
- Emergency response planning
- Patrol operations
- Technical troubleshooting
- Report documentation
- Time management
- Critical thinking
- Problem solving
- Attention to detail
- Client relationship management
- Community engagement
- Effective communication
Experience
Role Player/Foreign Languages Specialist, Lexicon Consulting Inc., 3111 Camino Del Rio North Suite 434, San Diego, CA, 92108, 03/10/17, 03/17/17, 04/07/17, 04/14/17, Perform role/s in different scenarios assigned by training directors for pre-deployment training of US Marine Corps.
Timeline
SRO (Special Response Officer)
GardaWorld Security
04.2026 - Current
Role Player/Foreign Languages Specialist
Lexicon Consulting Inc.
03.2017 - 04.2017
Field Technician IV
Spectrum
06.2002 - Current
Bachelor of Science - Customs Administration
Philippine Maritime Institute
Secondary -
La Consolacion College
Elementary -
La Consolacion College