Erwin Jauregui
Las Vegas,United States
Summary
Compassionate professional motivated to positively impact program operations and participant success with diligent support. Well-trained the field with dedication to continuously enhancing strategies and optimizing assistance. Highly organized and hardworking with strong attention to detail.
Overview
7
7
years of professional experience
Work History
Intake Specialist
Alexandra Lozano Immigration Law
Las Vegas
08.2025 - Current
- Conducted client intake interviews to gather essential immigration information.
- Assisted clients in completing legal forms accurately and efficiently.
- Managed case files and maintained organized records for easy access.
Legal Assistant
Anthony Paglia
Las Vegas, NV
06.2025 - 08.2025
- Request Medical records for clients using various portals.
- Request lean holds if any using various portals.
- Keep and updated tab on client treatment
- Request police records.
- Create/send letter of representations to insurances.
- Maintained organized case files and updated electronic filing systems.
- Answered phones promptly while providing courteous customer service.
Reception Lead
De Castroverde Law Group
Las Vegas, United States
12.2020 - 12.2023
- Company Overview: De Castroverde Law Group- Las Vegas, NV
- Answer incoming calls, greet clients and provide info on potential/current cases.
- File paperwork/documents pertaining to clients.
- In charge of hiring and training reception candidates.
- In charge of resolving client complaints.
- De Castroverde Law Group- Las Vegas, NV
Front Office Specialist
Concentra Urgent Care
Las Vegas, United States
12.2018 - 10.2020
- Company Overview: Concentra Urgent Care- Las Vegas, NV
- Greet patients and visitors, communicate wait times and solve patient questions.
- Check patients in/out and explain the physician's orders/notes.
- Answer incoming telephone lines.
- File paperwork, medical records and maintain a neat, clean and orderly appearance throughout the facility.
- Concentra Urgent Care- Las Vegas, NV
Education
Case Manager Certification - Case Manager
Legal Connect
06.2025 - 08.2025
Associate of Arts - Criminal Justice
College of Southern Nevada
Las Vegas, NV, United StatesSkills
- Quick learner
- Client-focused
- Dependability
- Excellent customer service
- Fluent in Spanish
- Great team worker
- Great communication/listening skills
- Ability to work great under pressure
- Leadership
- Adaptability
- Client intake
References
- Christopher Smith, COO, De Castroverde Law, 702-222-9999, christopher@decastroverdelaw.com
- Victor Perez, Office Lead, Concentra, 702-902-6680, victor.perezgurrola@gmail.com
Timeline
Intake Specialist
Alexandra Lozano Immigration Law
08.2025 - Current
Legal Assistant
Anthony Paglia
06.2025 - 08.2025
Case Manager Certification - Case Manager
Legal Connect
06.2025 - 08.2025
Reception Lead
De Castroverde Law Group
12.2020 - 12.2023
Front Office Specialist
Concentra Urgent Care
12.2018 - 10.2020
Associate of Arts - Criminal Justice
College of Southern Nevada