Marqayla Louis
Beaumont
Summary
Intake Specialist with extensive experience in patient scheduling and insurance verification. Proficient in Excel and time management, driving operational efficiency. Focused on maintaining accurate documentation and effectively resolving client concerns.
Overview
10
10
years of professional experience
Work History
Intake Specialist
SSM Health St. Mary's Hospital
Houston
10.2020 - Current
- Work quickly to meet the high-volume demands
- Manipulating and deduplicating Excel list
- Maintained positive attitude and effectively de-escalated clients during crisis situations.
- Ensured that all necessary paperwork was completed accurately before discharge from program.
- Coordinated schedules and appointments, sending out reminders regarding appointment dates.
- Verified insurance eligibility, benefits, and patient liabilities for defined services.
Verification Specialist
Healix,LLC
Sugar Land
02.2016 - 10.2020
- Reviewed documentation for accuracy and completeness in patient verification processes.
- Collaborated with healthcare providers to resolve discrepancies in patient information.
- Verified customer accounts, ensuring data accuracy and compliance.
- Maintained comprehensive records of customer verifications and associated documentation.
- Managed billing activities related to medical specialties efficiently.
- Handled multiple tasks and priorities in a high-volume, fast-paced environment.
Education
Associate of Arts - Health Information Management
Lamar Institute of Technology
Beaumont, TX05-2015
Skills
- Data entry
- Compliance documentation
- Insurance verification
- Patient scheduling
- Customer relationship management
- Record keeping
- Attention to detail
- Excel manipulation
- Billing management
- Time management
- HIPAA compliance
- Quick learner
Timeline
Intake Specialist
SSM Health St. Mary's Hospital
10.2020 - Current
Verification Specialist
Healix,LLC
02.2016 - 10.2020
Associate of Arts - Health Information Management
Lamar Institute of Technology