Erwin Johnson
Columbus,GA
Summary
Efficient Night Manager prepared to take the next step with new industry team in Atlanta or surrounding area. Offering years of experience in facilities and resource management. Passionate and team-oriented individual with solid leadership, management and customer service. Available 40 hours per week, including holidays and weekends. Motivational leader and experienced in appointing roles and quickly making positive team building and customer service skills. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
40
40
years of professional experience
Work History
Night Manager/Audit Assistant
Red Roof Inn & Suites Hotel, Clarion Pointe
Kennesaw, GA
05.2010 - 04.2026
- Secured facilities, secure and workers safe with proactive premises monitoring.
- Produced nightly audit reports and updates to maintain accurate records.
- Pursued types of customer needs and resolved problems to satisfaction.
- Scheduled maintenance and upkeep of public areas and restrooms.
- Provided orientation services to guests using promotions, pricing and reservation.
- Covered switchboard and answered calls from guests and upper management.
- Supervised nightly hotel operations, ensuring guest satisfaction and safety protocols were met.
- Implemented inventory management system for efficient tracking of supplies and amenities.
- Resolved guest complaints promptly, enhancing overall guest experience and loyalty.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Merchandiser
Sears Department Store
Atlanta, GA
10.2009 - 11.2018
- Optimized item placement within store layout to enhance customer attraction.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Displayed appropriate signage for products and sales promotions.
Service Technician
McKinney Installations
Adel, IA
02.2005 - 08.2009
- Maintained certifications and completed in-depth training on equipment.
- Setup and operated mechanical and unscheduled service needs.
- Completed preventive maintenance and examined previously installed equipment.
- Completed work for accuracy.
- Adjusted or disconnected parts, disconnected wiring, piping and tubing to complete work.
- Installed new components or replaced defective parts to restore function.
Communications Specialist
US Air Force 24/7 Hours Week
San Antonio, TX
05.1986 - 05.1993
- Created and managed content for social platforms to include blogs, social media, print publications and news releases.
- Monitored print publications and newsletters to adhere to deadlines.
- Managed production of publications and newsletters.
- Collaborated with leadership team to advocate for communications department's needs.
Education
High School Diploma - undefined
Leavenworth Sr High School
Leavenworth, KS05.1982
Skills
Systems and automation applications
Computer skills
Multitasking
Reservations management
Payroll management
Guest assistance
Visual merchandising
Section name
- Communications
- Emporia State University - Emporia, KS
- Communications Studies
- University of Kansas - Lawrence, KS
- Inter. American Air Forces Academy - San Antonio, TX
- Design And Visual Communications
- Indiana State University - Terre Haute, IN
Timeline
Night Manager/Audit Assistant
Red Roof Inn & Suites Hotel, Clarion Pointe
05.2010 - 04.2026
Merchandiser
Sears Department Store
10.2009 - 11.2018
Service Technician
McKinney Installations
02.2005 - 08.2009
Communications Specialist
US Air Force 24/7 Hours Week
05.1986 - 05.1993
High School Diploma - undefined
Leavenworth Sr High School