Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Languages
Timeline
Generic

Erwin Leon Pagan

Anaheim

Summary

Dedicated and adaptable Certified Phlebotomy Technician (CPT I) and current nursing student with hands-on clinical experience and a strong foundation in patient care. Skilled in performing accurate, efficient blood draws while ensuring patient comfort and maintaining the highest standards of safety and infection control. Quick learner with proven adaptability from eight years of military service and healthcare-related roles, including emergency department support. Known for a proactive attitude, strong work ethic, and effective communication skills. Eager to contribute to a collaborative healthcare team while continuing to develop advanced phlebotomy and clinical expertise.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Emergency Department Volunteer

Providence St. Jude Medical Center
Fullerton
02.2024 - Current
  • Provided comfort measures like warm blankets or ice packs under supervision from clinical team members.
  • Enhanced patient experience by providing compassionate assistance and listening to their concerns.
  • Promoted a safe environment for patients by adhering to strict infection control protocols during all interactions.
  • Supported efficient emergency department operations by maintaining clean and organized workspaces for staff use.
  • Assist medical staff in fast-paced ED, enhancing patient care and streamlining processes. Learn critical emergency protocols and contribute to efficient operations.

Program Aid

My Day Counts
Anaheim
07.2024 - 02.2025
  • Assisted those with developmental disabilities.
  • Monitored participant progress closely and provided tailored support to optimize individual success within the program.
  • Reported issues immediately to supervisor for quick resolution.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Assist in program activities, fostering participant engagement.
  • Collaborate with the team to enhance service quality. Adapt to diverse needs, ensuring an inclusive environment.
  • Assisted individuals in daily living activities and personal care tasks.
  • Collaborated with team members to develop engaging program activities.

Petroleum Supply Specialist

US Army
Tacoma
08.2018 - 11.2021
  • Handled and transported fuel to vehicles and aircraft.
  • Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
  • Assembled refueling systems and equipment and performed quality assurance.
  • Tested fuel products and handled hazardous materials.
  • Conducted regular audits of petroleum storage facilities, ensuring compliance with safety regulations and environmental standards.
  • Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
  • Supervised reception, storage and shipping of fuel.

Office Manager

United States Marine Corps
Camp Pendleton
10.2013 - 06.2018
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Education

Associate of Science - Nursing

Fullerton College
Fullerton, CA
05.2024

High School Diploma -

Escuela Lila Mercedez Maria Mayoral Wirshing
Ponce, PR
05.2013

Skills

  • Documentation skills
  • Customer Service
  • Organizational Skills
  • Multi-tasking
  • Data Entry
  • Customer Relations
  • Problem-Solving
  • Decision-Making
  • Patient care
  • Infection control
  • Team collaboration
  • Safety compliance

Certification

  • Certified Phlebotomy Technician I (CPT I)
  • Basic Life Support (BLS)
  • Cardiopulmonary Resuscitation (CPR)

Languages

  • Spanish, Expert
  • English, Expert

Personal Information

Title: Phlebotomist

Languages

Spanish
Native/ Bilingual

Timeline

Program Aid

My Day Counts
07.2024 - 02.2025

Emergency Department Volunteer

Providence St. Jude Medical Center
02.2024 - Current

Petroleum Supply Specialist

US Army
08.2018 - 11.2021

Office Manager

United States Marine Corps
10.2013 - 06.2018

Associate of Science - Nursing

Fullerton College

High School Diploma -

Escuela Lila Mercedez Maria Mayoral Wirshing

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