Erycka Birchfield
Birmingham,AL
Summary
Highly motivated, team oriented employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Enthusiastic professional well-versed in interior design. Offering sophisticated taste and design style.
Overview
12
12
years of professional experience
Work History
Video Monitor Operator
CMC Steel Alabama
Birmingham, AL
08.2024 - Current
- Prevented unauthorized behaviors with continuous monitoring.
- Learned and followed safety and emergency procedures.
- Monitored surveillance cameras and responded to suspicious activity.
- Responded to alarms and conducted investigations as required.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Identified suspicious activity to determine appropriate response.
- Reported any suspicious activity or malfunctioning equipment to supervisors.
Natural Hairstylist
Eruwa TheLocDoula
Birmingham, AL
04.2013 - Current
- Managed appointment scheduling and client consultations to ensure excellent customer service
- Advised clients on hair care products and techniques to maintain healthy hair
- Performed hair coloring and highlighting services to enhance clients' looks
- Provided hair locking and styling services to clients using a variety of techniques
Patient Dining Services
Ascension-St. Vincents
Birmingham, AL
05.2024 - 07.2024
- Managed food preparation and service in a busy restaurant setting
- Demonstrated excellent customer service skills while serving patients in a healthcare facility
- Collaborated with kitchen staff to ensure timely and efficient meal service
- Maintained cleanliness and organization in the dining area
- Adhered to dietary restrictions and special requests for patients with specific dietary needs
- Received positive feedback from customers for attentive and friendly service
- Greeted and served customers in a friendly and professional manner.
- Provided detailed information on menu items, including ingredients and preparation methods.
- Replenished supplies such as utensils, napkins, condiments and beverages throughout the shift.
Visual Merchandiser
Premium/Acosta
Birmingham, AL
08.2023 - 01.2024
- Managed and executed visual merchandising strategies for store displays
- Maintained inventory of display materials and ensured timely replenishment
- Implemented seasonal and promotional display changes according to company guidelines
In-Store Shopper
Whole Foods Market
Birmingham, AL
09.2022 - 02.2023
- Managed inventory and maintained a clean and organized shopping environment
- Demonstrated strong communication skills in interacting with customers and fulfilling their shopping requests
- Utilized knowledge of product locations and availability to efficiently complete shopping orders
- Demonstrated reliability and punctuality in meeting shopping deadlines and delivering orders to customers
Education
ASSOCIATE OF APPLIED ARTS -
VIRGINIA COLLEGE AT BIRMINGHAM
BIRMINGHAM, AL08.2009
Skills
- Customer service
- Communication
- Attention to detail
- Analytical skills
- Time management
- Multitasking
- Computer skills
- Professionalism
Personal Information
Date of Birth: 12/02/82
Timeline
Video Monitor Operator
CMC Steel Alabama
08.2024 - Current
Patient Dining Services
Ascension-St. Vincents
05.2024 - 07.2024
Visual Merchandiser
Premium/Acosta
08.2023 - 01.2024
In-Store Shopper
Whole Foods Market
09.2022 - 02.2023
Natural Hairstylist
Eruwa TheLocDoula
04.2013 - Current
ASSOCIATE OF APPLIED ARTS -
VIRGINIA COLLEGE AT BIRMINGHAM