Erykah Godley
Charlotte,NC
Summary
Accomplished Senior Executive Administrative Assistant with a proven track record at the United States Air Force, enhancing team productivity and streamlining operations. Skilled in document preparation and human resources support, adept at managing confidential information and boosting executive efficiency. Demonstrated ability to improve processes and foster client relationships, contributing to significant organizational achievements. Driven and resourceful administrative professional with seven years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Executive Administrative Assistant
United States Air Force, USAF
05.2017 - 07.2024
- Answered high volume of phone calls and email inquiries.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Facilitated training and onboarding for incoming office staff.
- Used advanced software to prepare documents, reports, and presentations.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Filed paperwork and organized computer-based information.
- Created and managed office systems to efficiently deal with documentation.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Worked with senior management to initiate new projects and assist in various processes.
- Volunteered to help with special projects of varying degrees of complexity.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Maintained thorough product knowledge of credit union products and services.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Led staff and vendors in providing high level of service for owner and guests.
- Maintained updated records of all financial transactions to support traceability.
- Produced financial statements and reports to comply with regulations.
- Developed and maintained database of financial records for clients.
- Built and established relationships with clientele to improve future business opportunities.
- Negotiated and managed financial contracts with vendors and suppliers.
- Organized and led staff orientation programs and training to promote collaboration.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Education
High School Diploma -
Lathrop High School
Manteca, CA05.2015
Skills
- Human Resources Support
- Effective problem solving
- Exceptional interpersonal skills
- Detail Oriented
- Document Preparation
- Presentation Development
- Mail Management
- Administrative Support
- Phone Etiquette
- Customer Service-Oriented
- Process Improvements
- Office Management
Certification
Airman Leadership Course (2021)
Management Skills & Leadership Development Course (2022)
Green Belt Course (2023)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Work from home optionFlexible work hoursCompany CultureWork-life balancePaid sick leaveCareer advancementTimeline
Senior Executive Administrative Assistant
United States Air Force, USAF
05.2017 - 07.2024
High School Diploma -
Lathrop High School