Eryn Brown
Louisville,Kentucky
Summary
Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.
Overview
23
23
years of professional experience
Work History
Quality Process Engineer
Ford Motor Company
Louisville, KY
01.2023 - Current
- Investigate process non-conformities, determine root causes, and recommend corrective actions
- Recommend process improvements to management
- Identified and implemented process changes to improve safety, cost and reliability.
- Conducted trials, observed process conditions and analyzed results to improve product quality and reduce costs.
- Conducting investigations into customer complaints about product defects or errors in order to determine the cause of the problem and how to prevent it from happening again.
Production Supervisor
Ford Motor Company
Louisville, KY
09.2021 - 01.2023
- Organized training to increase versatility in the zone.
- Strategic planning for manpower in the zone.
- Recommended and implemented measures to improve production methods and quality of products.
- Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
- Orgainized, monitored, and priotitze task to meet production goals.
- Maintain communication between employees and upper management
Body Shop Utility
Ford Motor Company
Louisville, Kentucky
11.2011 - 09.2021
- Responsible for training employees on jobs in my area
- Responsible for learning and covering several jobs
- May verify quality of own work and write description of defects observed on documents
- May participate in group meetings to exchange job related information
- Observe and follow all safety policies and procedures
- Recognize and report defective material and equipment to shift supervisor
- Loads stamped metal body components into automated welding equipment that welds together components to form body sub-assemblies
- Maintains safe and clean working environment by complying with procedures, rules, and regulations
Assembler
Ford Motor Company
Clay, MO
06.2010 - 11.2011
- Assembles motor vehicles, such as automobiles, and trucks at assigned work stations on moving assembly line, performing any combination of following repetitive tasks according to specifications and using hand tools, power tools, welding equipment, and production fixture
- Observe and follow all safety policies and procedures
- Closely inspected parts to ensure they were clean and free of contaminants
- Recognized and reported defective material and equipment to shift supervisor
- Maintains safe and clean working environment by complying with procedures, rules, and regulations
- Positions and fastens together body sub-assemblies, such as side frames, under-bodies, doors, hoods, and trunk lids, to assemble vehicle bodies and truck cabs preparatory to body welding process.
Assembler
Plastic Enterprises Inc
Lee's Summit, MO
07.2008 - 06.2010
- Observed all safety policies and procedures
- Built containers and pack parts in accordance with detailed packing specifications
- Disassembled, reassembled and corrected changeover
- Closely inspected parts to ensure they were clean and free of contaminants
- Responsible for routine stops/and restarts of IMM equipment.
Assembler
Meadwestvaco Corporation
Grandview, MO
09.2005 - 07.2008
- Observed all safety policies and procedures
- Built containers and pack parts in accordance with detailed packing specifications
- Closely inspected parts to ensure they were clean and free of contaminants
- Responsible for the visual inspection and spray test
- Practice safety measures
Team Leader
White Castle
Saint Louis, MO
09.2002 - 09.2005
- Coached team members in customer service techniques, providing feedback and encouraging them to reach their highest sales potential
- Communicated clear expectations and goals to each team member
- Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
- Processed cash and credit payments rapidly and accurately
- Participated in physical inventory counts
- Verified that all customers received receipts for their purchases
- Operated a cash register for cash, check and credit card transactions.
Education
Master of Science - Organizational Leadership
Northwood University
Midland, Michigan, MI05-2025
Bachelor of Business Administration - Management
Northwood University
Louisville12.2020
Associate of Arts - Management
Northwood University
Louisville03.2017
High School Diploma -
Roosevelt High School
St Louis, MO05.2004
Skills
- Conflict resolution
- Self-motivated
- Team leadership
- Extremely organized
- Complex Problem solving
- Good Knowledge of MS Office
- Creativity
- Willingness to learn
- Critical Thinking
- Complex Problem Solving
- Team collaboration
- Cross-functional teamwork
- Process validation
- Continuous improvement
- Six sigma methodologies
- Time management
References
Charlene Lovett, Ford Motor Company, Area Manager 502-443-5348
John Hield, Ford Motor Company, Trim Department Consultant 502-322-5789
Accomplishments
- 2022-Advanced to Quality Process Engineer after consistently driving quality improvements that minimized internal defects and concerns
- 2024-Initiated and organized a holiday door decorating contest to boost employee engagement engagement and team morale across the organization.
- 2024-Selected for and completed SOARS leadership training developing skills in communication, team leadership, and operational excellence.
- 2024-Completed Black Belt training and applied DMAIC tools to reduce defects and improve process performance.
Timeline
Quality Process Engineer
Ford Motor Company
01.2023 - Current
Production Supervisor
Ford Motor Company
09.2021 - 01.2023
Body Shop Utility
Ford Motor Company
11.2011 - 09.2021
Assembler
Ford Motor Company
06.2010 - 11.2011
Assembler
Plastic Enterprises Inc
07.2008 - 06.2010
Assembler
Meadwestvaco Corporation
09.2005 - 07.2008
Team Leader
White Castle
09.2002 - 09.2005
Associate of Arts - Management
Northwood University
High School Diploma -
Roosevelt High School
Master of Science - Organizational Leadership
Northwood University
Bachelor of Business Administration - Management
Northwood University