Eryn Hazard
Webster,NY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated. Eager to apply organizational and interpersonal skills in various environments. Seeking growth opportunities to expand skills while facilitating company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Insurance Agent
Freeway Insurance Agency
Rochester, NY
10.2023 - 05.2024
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Provided customers with information regarding plan features, pricing, and availability.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Maintained accurate records of all insurance transactions using computer software systems.
- Documented sales activities, client interactions, and goal advancement through comprehensive reports.
Airline Customer Service Agent
PrimeFlight/JetBlue Airways
Rochester, NY
10.2022 - 02.2023
- Resolved customer complaints in a timely manner.
- Performed check-in procedures for both domestic and international flights.
- Verified passenger documentation ensuring compliance with applicable laws and regulations.
- Performed luggage weight checks to maintain compliance with aircraft specifications.
- Followed company policies and procedures related to customer service operations at all times.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Real Estate Agent
Keller Williams
Rochester, NY
12.2021 - 12.2022
- Maintained updated knowledge of local real estate markets.
- Coordinated appointments to show homes to prospective buyers.
- Analyzed potential investment opportunities based on financial reports.
- Attended industry events such as conventions and seminars.
- Networked with industry contacts to expand knowledge of real estate markets and best practices.
Education
New York State Real Estate License Continuing Education - Real Estate
RealEstateU
Rochester, NY04-2024
New York Property & Casuality Prelicensing - Property & Casuality Insurance
XCEL Soloutions, LLC
Warren, PA08-2023
Initial Airport Operations Training - Airport Operations & Safety
RealEstateUPrimeFlightSolutionsCausalityCausalityJetBlue University
Orlando, FL10-2022
New York State Real Estate Licensing Course - Real Estate
PrelicensingRealEstateU
Rochester, NY06-2021
Phlebotomy & Lab Services - Phlebotomy
Monroe 2 - Orleans BOCES Center For Workforce Development
Rochester, NY11-2012
Cosmetology - Cosmetology
Continental School of Beauty Culture - Rochester
Rochester, NY08-2010
GED -
University of The State of New York
Rochester, NY10-2007
Skills
- Client Retention
- Lead Development
- Policy Renewals
- Leads Prospecting
- Customer Service
- Account Management
- Negotiation abilities
- Email Marketing
- Regulatory Compliance
- New Client Acquisition
- Policy writing
- Client Account Management
- Policy Knowledge
- Property Assessments
- Real estate development
- Social Media Marketing
- Client Needs Assessment
- New home salesmanship
- Property Management
- Experienced entrepreneur
- Tech-Savvy
- Sales closing
- Negotiation
- National Association of Realtors
- Honest and ethical
- Payment Collection
- Homeowners insurance knowledge
- Leasing and sales
- Highly Professional
Certification
- New York State Real Estate License
- New York State Personal Lines Insurance License
- New York State Phlebotomy Certificate
Languages
American sign language
Elementary
Spanish
Elementary
References
References available upon request.
Timeline
Insurance Agent
Freeway Insurance Agency
10.2023 - 05.2024
Airline Customer Service Agent
PrimeFlight/JetBlue Airways
10.2022 - 02.2023
Real Estate Agent
Keller Williams
12.2021 - 12.2022
New York State Real Estate License Continuing Education - Real Estate
RealEstateU
New York Property & Casuality Prelicensing - Property & Casuality Insurance
XCEL Soloutions, LLC
Initial Airport Operations Training - Airport Operations & Safety
RealEstateUPrimeFlightSolutionsCausalityCausalityJetBlue University
New York State Real Estate Licensing Course - Real Estate
PrelicensingRealEstateU
Phlebotomy & Lab Services - Phlebotomy
Monroe 2 - Orleans BOCES Center For Workforce Development
Cosmetology - Cosmetology
Continental School of Beauty Culture - Rochester
GED -
University of The State of New York
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