Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Eryn Reynolds Tramel

Columbus,OH

Summary

Dedicated and passionate about creating the best experiences for clients and coworkers alike. Excels at coordinating appointments, organization and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Supervisor

DSW
08.2023 - Current
  • Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
  • Maintained visual merchandising standards throughout the store, creating an appealing shopping experience for all customers.
  • Used knowledge of company products and services to recommend solutions to customers.
  • Counted cash register drawers at beginning and end of each shift to prepare bank deposits.

Sales Associate

DSW
05.2021 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Private Music Teacher

Music Royale
01.2023 - Current
  • Inspired passion for music in students by sharing personal experiences as a professional musician and performer.
  • Provided guidance on performance etiquette, stage presence, and audience engagement during recitals or concerts.
  • Mentored aspiring singers on audition preparation for academic and professional performances resulting in successful auditions.
  • Developed strong relationships with students, fostering a comfortable learning environment for optimal growth in musical abilities.
  • Organized engaging recitals to showcase students' talents and boost their confidence in performing publicly.
  • Managed scheduling conflicts effectively, ensuring consistent attendance at lessons while accommodating personal commitments.

Director of Corporate Events and Partnerships

Shadowbox Live
08.2016 - 08.2023
  • Research and identify possible corporate sponsorship opportunities
  • Established and maintained effective working relationships with clients, government officials and media representatives to develop new business opportunities
  • Assigned, supervised, and reviewed activities of event sales staff
  • Planned corporate and fundraising event details and aspects, including seating, dining, and guests
  • Handled special ticketing needs for VIP clients
  • Assisted with overall donor advancement.

Sales Associate Specialist

New York and Company
05.2016 - 08.2016
  • Assisted loss prevention in monitoring shopper behavior and reporting potential theft
  • Greeted customers and engaged in conversation to assess needs
  • Delivered exceptional customer service to guests
  • Located merchandise on racks or shelves and delivered to customers
  • Used POS system to process sales and refund transactions.

Administrative Assistant Student Worker

Ashland University
08.2013 - 05.2016
  • Maintained files and filing, keeping sensitive information confidential
  • Used Microsoft Office Suite to create and revise documents and presentations
  • Screened incoming telephone calls, routing to appropriate personnel.

Dance Instructor

Wayne Center for the Arts
05.2015 - 08.2015
  • Prepared and choreographed combinations and exercises for instruction
  • Prepared students for further development by encouraging them to explore learning opportunities and to persevere with challenging tasks
  • Conferred with other teachers and professionals to plan and schedule lessons promoting learning and development
  • Choreographed the student showcase.

Personal Assistant to the Owner

The Beginnings Workshop
05.2012 - 08.2012
  • Managed high priority and confidential information
  • Reminded owner of important deadlines and engagements
  • Answered calls and emails from parents and students and delivered messages on behalf of the owner
  • Ran errands and picked up goods to meet staff needs
  • Chaperoned children ages 4-10 during workshop activities.

Education

Bachelor of Arts - Theatre

Ashland University
Ashland, OH
05.2016

Skills

  • Strong work ethic, focus and drive
  • Excellent customer service skills
  • Works well both independently and collaboratively
  • Able to tackle multiple projects at one time
  • Excellent time management skills
  • Software: Adobe Suite (InDesign and Photoshop proficient), Microsoft Office, Microsoft Teams, Salesforce (Patron Manager proficient), Vendini

Certification

  • Bar Smarts Professional Mixologist Certificaton

References

Stacie Boord - Shadowbox Live

Chief Executive Officer

614.416.7625

stacie@sbxlive.org


Beth Molnar - DSW

Store Manager

304.2819744

bmolnar112@gmail.com

Timeline

Sales Supervisor

DSW
08.2023 - Current

Private Music Teacher

Music Royale
01.2023 - Current

Sales Associate

DSW
05.2021 - 08.2023

Director of Corporate Events and Partnerships

Shadowbox Live
08.2016 - 08.2023

Sales Associate Specialist

New York and Company
05.2016 - 08.2016

Dance Instructor

Wayne Center for the Arts
05.2015 - 08.2015

Administrative Assistant Student Worker

Ashland University
08.2013 - 05.2016

Personal Assistant to the Owner

The Beginnings Workshop
05.2012 - 08.2012

Bachelor of Arts - Theatre

Ashland University
Eryn Reynolds Tramel