Esbeidi Reynel
Portland,OR
Summary
A bilingual (Spanish, English) hard working and dedicated Medical Office Administrator, seeking an opportunity to learn and apply my knowledge towards patient care services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PAS Resource Specialist
Oregon Health & Science University
04.2021 - Current
- Greet and welcome patients
- Use EPIC software
- Check in patients, checking ENT patients
- Collect payments
- Verify patient demographics and insurance coverage
- Process voicemails and route them to the right department
- Process incoming faxes
- Monitor Inbasket daily
- Process and send out no show letters
- Prepare patient paperwork
- Upload documentation to patients chart
- Prepare outgoing mail and distribute incoming mail
- Send and prepare patients questionnaire prior to appointment
- Communicates with provders,nurses, MA,patients and colleagues
- Validates patient parking
- Answer incoming calls
- Do outbound/outgoing calls
- Appointment scheduling/ new pt scheduling
- Answer patient questions.
Dental Receptionist
Seamar Community Health Center
09.2020 - 01.2021
- Greet and welcome patients
- Answer incoming calls
- Taking patients payments
- Used EPIC software
- Receive and send out referrals
- Insurance verification
- Faxed paperwork
- Checking patients in.
Processor
Nordstrom Distribution Center
05.2017 - 01.2021
- Processed online orders
- Marking and censoring clothing
- Hanging and unpacking
- Packing and shiping orders.
Intern Assistant
Oregon Eye Specialist P.C
07.2019 - 09.2019
- Answer phone calls
- Took online and over the phone payments from patients
- Paper and online vision claims
- Pulled credit card information for refunds
- Tickler(notes on patients medial profile)
- Insurance claims and phone call status claims.
Education
Medical Office Administration -
Concorde Career College
Portland, OR01.2019
High School Diploma -
Roosevelt High School
Portland, OR01.2016
Skills
- Keyboarding 60 WPM
- Epic software
- Teamwork
- Customer service orientation
- Excellent verbal and written communications
- Emotional Intelligence
Certification
- CPR certification
- AlTA Language Services
- HIPAA certification
- Bloodborne pathagons
Timeline
PAS Resource Specialist
Oregon Health & Science University
04.2021 - Current
Dental Receptionist
Seamar Community Health Center
09.2020 - 01.2021
Intern Assistant
Oregon Eye Specialist P.C
07.2019 - 09.2019
Processor
Nordstrom Distribution Center
05.2017 - 01.2021
Medical Office Administration -
Concorde Career College
High School Diploma -
Roosevelt High School
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