Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Escarlete Amaya Díaz

Hagerstown,Maryland

Summary

Dynamic customer service professional with a proven track record at Big Papis, enhancing client satisfaction and retention through effective strategies. Skilled in addressing concerns and delivering timely communication, I successfully reduced complaints and trained new employees, ensuring exceptional service quality and fostering repeat business.

Overview

1
1
year of professional experience

Work History

Costumer Service

Big Papis
07.2024 - 09.2025
  • Provided exceptional customer service to patrons and communicated professionally.
  • Delivered exceptional customer service, addressing concerns and providing product information.
  • Reduced client complaints by implementing a more effective customer service strategy.
  • Ensured timely delivery of requested materials, improving overall customer service quality.
  • Provided exceptional customer service with timely communication regarding delivery statuses.
  • Provided exceptional customer service, ensuring client satisfaction and repeat business.
  • Trained newly hired employees on routine tasks and customer service.

ML Student Embassador

Williamsport High
08.2024 - 05.2025


  • Helping ML students with assignments
  • Help ML students with any concerns
  • I welcomes new comers to our school
  • Talk to ML teachers and see what students needed

Education

Diploma - High School Diploma

Williamsport High
5 South Clifton Dr Williamsport MD 21795
08.2025

Skills

  • Team work
  • Problem solving
  • Speak Spanish
  • Active listening
  • Costumer service

Languages

Spanish
Native or Bilingual

Timeline

ML Student Embassador

Williamsport High
08.2024 - 05.2025

Costumer Service

Big Papis
07.2024 - 09.2025

Diploma - High School Diploma

Williamsport High

Similar Profiles

CREATE PROFILE
Escarlete Amaya Díaz