Overview
Work History
Education
Projects
Certifications
Websites
Timeline
Generic

Eshaa Dhall

Seattle,WA

Overview

9
9
years of professional experience

Work History

Sr. Product Manager - Technical

Amazon Prime Video
Seattle, WA
03.2022 - Current
  • Spearheaded AI/GenAI multi-modality models, achieving a 90% increase in legible, localized, and high-quality artwork coverage, saving $9.5MM in costs and reducing human operator time by 70%.
  • Led the product and science teams to build the AI-Artwork Curation and Quality Program to ensure Artwork that customers interact with on PV meet our high-quality specifications, to provide an effortless and enjoyable browse experience to WW customers
  • Led a team of 6 engineers and 1 SDM, owning roadmap development, sprint planning, prioritization, and technical design reviews.
  • Delivered House Ads on Prime Video, introducing ad monetization as part of the Prime Video with Ads initiative. Strengthen the customer relationship with Amazon by increase in engagement to $224.4MM (DSI-OPS) and cost avoidance $261.1MM
  • Orchestrated with business intelligence teams to build dashboards and track key metrics, iterating on models to optimize performance.
  • Led the Voice of Customer program, resolving critical issues, like an auto-play malfunction affecting 15 million customers, improving user experience and engagement

Technical Product Manager

eClinicalWorks
Westborough, MA
05.2017 - 03.2022
  • Collaborated with customers and cross-functional teams to define product requirements, create functional specifications, and design UI mockups using tools like JIRA and DevDocs.
  • Spearheaded the FHIR Innovation Project to enable seamless exchange of clinical data between providers (EHR) and insurers, leveraging the HL7 DaVinci framework.
  • Designed and developed RESTful APIs for bidirectional/unidirectional data transfer between payers and EHR systems, ensuring secure and efficient interoperability.
  • Worked in an Agile Scrum environment, coordinating with designers, developers, and stakeholders to deliver products on time while managing trade-offs and aligning expectations

Business Analyst

eClinicalWorks
Westborough, MA
05.2016 - 05.2017
  • Collaborated with EMR teams, customers, SMEs, consultants, and vendors to define scope and objectives, delivering strategic solutions for EHR systems and population health initiatives.
  • Designed new features and functionalities for hospital workflows by addressing existing pain points and ensuring technical specifications aligned with business requirements.
  • Conducted data analysis on demographics and geographic KPIs, delivering reports and recommendations to improve patient outreach and healthcare system performance.

Database Engineer

eClinicalWorks
Westborough, MA
10.2015 - 05.2016
  • Designed and managed secure databases for EMR and population health products, ensuring performance, backups, and user access.
  • Led installation, troubleshooting, and user training while providing technical reports and project estimates

Education

Master of Science - Computer Science

Temple University
Philadelphia, PA
05.2015

Projects

Non-Axiomatic Reasoning System (NARS), A reasoning system, coming from the study of Artificial Intelligence (AI) and Cognitive Sciences (CogSci). Identify background knowledge needed to convert WordNet content into Narsese, the language used by NARS. Manually translate sample content of WordNet into NARS sentences. Write program to automatically translate all relevant data from WordNet format onto NARS format. Load the translated data into NARS and carry out various type of inference

Certifications

  • Presented the FHIR HL7 data sharing software at the CMS (Centers for Medicare and Medicaid services) interoperability event at GuideWell's innovation center to Seema Verma (administrator of CMS) in February 2020.
  • Conducted workshop for 10e Version release at the Education Expo at eClinicalWorks in May 2016.
  • Certified in eClinicalWorks EMR (PM + EMR) products.
  • Volunteered with UNICEF to design and build a website to propagate its message of universal education

Timeline

Sr. Product Manager - Technical

Amazon Prime Video
03.2022 - Current

Technical Product Manager

eClinicalWorks
05.2017 - 03.2022

Business Analyst

eClinicalWorks
05.2016 - 05.2017

Database Engineer

eClinicalWorks
10.2015 - 05.2016

Master of Science - Computer Science

Temple University

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Eshaa Dhall