Kristina Nutter
Victoria,MN
Summary
Strategic Senior Product Manager with extensive experience in leading product lifecycles from conception to launch. Known for driving collaborative efforts and achieving outstanding results. Recognized for strategic thinking, adaptability, and strong commitment to team success.
Overview
12
12
years of professional experience
Work History
Sr. Product Manager
UnitedHealth Group, Optum
12.2023 - Current
- Directed product strategy and innovation for whole health solutions, enhancing clinical and digital capabilities across UnitedHealth Group.
- Spearheaded the vision and execution for the fastest-growing segment, driving initiatives in AI-driven risk identification, revenue forecasting, and enterprise platform integration.
- Managed enterprise product suites, including provider search, scheduling, and cost estimation, to optimize user interactions and streamline operations.
- Integrated OptumRx microproducts into the enterprise advocacy platform, creating a reusable framework that minimized duplication and expedited time-to-market.
- Developed a multi-year product roadmap leveraging competitive analysis and data-driven insights to guide strategic decisions.
- Collaborated with senior leadership in engineering and data science to implement scalable solutions focused on compliance and customer satisfaction in digital healthcare.
- Promoted continuous improvement initiatives to enhance product quality and speed, utilizing agile methodologies to drive measurable outcomes.
Lead Technical Product Manager
UnitedHealth Group - Optum Technology
09.2021 - 11.2023
- Product Owner for user dashboard, program builder, assessment builder, and Provider Search within Optum Technology's clinical care management platform, spearheading the initiative to create a new platform using reusable micro products for a comprehensive member experience.
- Directed strategic product initiatives that aligned with company objectives, driving innovation and efficiency.
- Achieved a 95% reduction in program build time, accelerating market speed from 6 months to just 1 day, saving millions for lines of business.
- Developed compelling business cases for innovative features and strategic partnerships, enhancing product offerings.
- Facilitated cross-functional collaboration among sales, marketing, and support teams to ensure timely, budget-compliant product launches.
Sr. Product Manager
UnitedHealth Group - Rally Health
06.2019 - 09.2021
- Owned the product roadmap for WeRally and MyUHC digital tools, delivering solutions for millions of daily users.
- Led cross-functional agile development teams, overseeing multiple workstreams, including benefit navigation tools and nine SPAs within the platforms.
- Collaborated with stakeholders from Rally and UHC to enhance and maintain scalable digital solutions, improving user experience and healthcare navigation.
- Drove product strategy and expansion efforts, broadening care offerings and enabling consumers to navigate the healthcare system more effectively.
- Worked with executive leadership, operations, and coaching teams to translate business requirements into actionable deliverables and success metrics.
- Managed the requirements delivery across web, Android, and iOS applications, ensuring quality and timely deployment.
- Oversaw project milestones end-to-end, conducting impact analyses and risk mitigation to ensure on-time delivery of key initiatives.
- Fostered continuous improvement through test-and-learn cycles, including A/B testing and UAT to validate performance and drive data-backed enhancements.
- Served as Lead Product Owner for Salesforce Health Cloud, leveraging expertise to analyze business processes and implement functionality improvements.
- Utilized Databricks, Tableau, and Amplitude to maintain product metrics for user engagement, identifying areas for improvement and guiding teams toward data-driven solutions.
- Developed and monitored KPIs, integrating user feedback to inform product decisions and growth strategies.
Sr. Digital Product Analyst
UnitedHealth Group UHC M&R
09.2018 - 06.2019
- Managed complex digital product projects, facilitating business needs analysis and supporting high-profile client relationships.
- Conducted stakeholder-driven requirements analysis to define and prioritize product features; managed communications to update clients on progress and requests.
- Led diverse project teams through all phases of the product lifecycle, significantly contributing to the product roadmap in collaboration with stakeholders.
- Analyzed product issues and enhancement requests, coordinating resolutions with IT and other stakeholders for timely delivery.
- Developed current and future state product models aligned with business initiatives, compliance, and operational improvements.
- Effectively managed conflicts and built consensus to drive outcomes across organizational levels.
Lead Product Owner / Sr. Business Analyst
Optum Technology
01.2016 - 09.2018
- Lead Product Owner for Provider Management, Reporting & Analytics, and Document Management within the Integrated Eligibility Solution, overseeing a $49 million investment for eligibility determination and support in health and human services programs (Medicaid, TANF, SNAP, LIHEAP).
- Guided five cross-functional Agile teams through the full project lifecycle, successfully delivering solutions that addressed business needs and advanced the company's mission to enhance the healthcare system.
- Managed the business analysis lifecycle, including requirements gathering, solution design, Agile delivery management, and UAT coordination to ensure high-quality outcomes.
- Partnered with stakeholders to facilitate smooth solution rollouts, providing essential end-user training and adoption support.
- Contributed to change management and process improvement initiatives, offering strategic recommendations that boosted operational efficiency and internal controls.
- Led RFP development for multi-million-dollar Federal grant proposals, serving as Subject Matter Expert (SME) on provider data and reporting, significantly enhancing the quality of client proposals.
Director of Admissions & Marketing
Golden Living Centers
01.2015 - 03.2016
- Managed occupancy levels and census increasing occupancy by levels by 32%.
- Monitored budgets and track results on admissions/census trends for continuous quality improvement processes.
- Developed relationships with medical, insurance (private and medicaid), legal and financial professionals.
- Managed all electronic systems including referrals, healthcare and health insurance information systems.
Director of Sales & Marketing
Brookdale Senior Living
05.2014 - 01.2015
- Developed and implemented business development plan to meet all occupancy and revenue goals.
- Project management, gap analysis, requirements for merger between Emeritus and Brookdale.
- Develop and implement effective/strategic business solutions through research analysis of data/business processes.
Education
Master of Arts - Organizational Leadership & Management
Adler Graduate School
01.2006
Bachelor of Arts - Social Work
St. Cloud State University
01.2004
Skills
- Product Management & Agile: Jira, Confluence, Aha!, Miro, SAFe Agile, Scrum, Kanban, User Story Mapping
- Analytics & Data Visualization: Tableau, Power BI, Google Analytics, Red Brick
- Design & Prototyping: Figma, UserTesting
- Technical Knowledge: API Integrations, Data Analysis, Database Management, Version Management
Websites
QUALIFICATIONS
- Product & Portfolio Leadership: Directed multiple enterprise product suites and platform components, driving adoption, satisfaction, and market share growth across diverse healthcare solutions.
- AI: Drive multiple AI projects
- Strategic Vision & Execution: Expert in defining product positioning, creating strategic roadmaps, and aligning initiatives with business goals to deliver high-ROI solutions.
- Agile Expertise: Led multi-team delivery efforts, beta programs, and rapid prototyping to accelerate time-to-market.
- Go-to-Market Strategy: Partnered with marketing/sales to execute launch plans ensuring adoption and competitive positioning.
- Data-Driven Decision Making: Leveraged AI, analytics, and KPIs to optimize features and improve efficiency.
- Stakeholder & Team Management: Built and maintained relationships with executives, clients, and cross-functional teams, fostering collaboration and consensus.
- Process Improvement: Designed and implemented enhancements that reduced costs, improved adoption, and streamlined workflows.
Timeline
Sr. Product Manager
UnitedHealth Group, Optum
12.2023 - Current
Lead Technical Product Manager
UnitedHealth Group - Optum Technology
09.2021 - 11.2023
Sr. Product Manager
UnitedHealth Group - Rally Health
06.2019 - 09.2021
Sr. Digital Product Analyst
UnitedHealth Group UHC M&R
09.2018 - 06.2019
Lead Product Owner / Sr. Business Analyst
Optum Technology
01.2016 - 09.2018
Director of Admissions & Marketing
Golden Living Centers
01.2015 - 03.2016
Director of Sales & Marketing
Brookdale Senior Living
05.2014 - 01.2015
Master of Arts - Organizational Leadership & Management
Adler Graduate School
Bachelor of Arts - Social Work
St. Cloud State University