E'Shaundra Patton
nashville,TN
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients. I offer experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Seasoned professional bringing several years of experience in different settings (FLOAT). Efficiently assess patient conditions with variety of minimally invasive tests and procedures. Organized multitasker well-versed in documenting findings and maintaining good records.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Vanderbilt Medical Center
Nashville, TN
07.2022 - Current
- Administered EKG exams to patients and supervised heart rate monitoring during stress tests.
- Successfully executed proper safety protocols while administering medication as directed by physician and nurse practitioner.
- Communicated effectively with patients to provide a positive experience throughout their visit.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Provided patient education regarding medications, treatments, diet modifications and lifestyle changes to improve health outcomes.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Provided support to nursing staff by performing tasks such as changing bed linens or restocking supplies.
- Performed patient intake, including taking vital signs and medical histories.
- Performed wound care management including dressing changes and debridement when necessary.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Scheduled appointments for patients via phone and in person.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Incorporated outside records into charts and EHR.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Developed positive relationships with internal customers through effective communication techniques.
- Entered data into databases accurately and efficiently.
- Provided float pool coverage at various facilities throughout the city.
Telemetry Monitor Technician // Virtual Sitter
EQUUM MEDICAL
Nashville, TN
02.2024 - Current
- Monitored cardiac rhythms, analyzed data, and reported findings to medical staff.
- Conducted regular rounds to check the status of patients on telemetry units.
- Identified potential safety issues related to telemetry monitoring systems and took corrective action as needed.
- Ensured that all necessary documentation was completed accurately and timely according to departmental policies.
- Continuously updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Provided education about cardiac monitoring to nurses, other healthcare professionals, and family members.
- Demonstrated knowledge of arrhythmias and their management through appropriate interventions.
- Provided emotional support to both patients and their families during difficult times.
- Ensured that all medical equipment was functioning properly and reported any issues to the nursing staff.
- Helped patients maintain a safe environment by removing potential hazards from their rooms.
- Maintained accurate records of patient activities throughout shift.
- Provided constant monitoring of patients to ensure safety and comfort.
- Reported any observed symptoms to nursing staff immediately.
- Engaged in conversation with confused or disoriented patients to help them stay calm and relaxed.
- Observed behaviors of patients for unusual reactions or changes in mood and attitude.
- Responded promptly to call lights and requests from the patient for assistance.
- Informed nurses of any changes in patient condition or behavior.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Tracked and reported clients' progress based on observations and conversations.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Supported nursing staff in day-to-day operations.
Education
CERTIFIATE - Medical Assisting
Remington College - Baton Rouge
Baton Rouge, LA04-2020
Skills
- Stress management techniques
- Data analysis abilities
- Medical terminology proficiency
- Conflict resolution abilities
- Patient Confidentiality Practices
- HIPAA Compliance Knowledge
- Direct Patient Care
- Strong Communication Skills
- Professionalism and Ethics
- Advanced ECG Interpretation
- Emergency response readiness
- Attention to Detail
- EKG Technician
- Multitasking
- Vitals monitoring
- Basic Life Support
- Heartsaver First Aid (First Aid)
- ECG Instructor (12-Lead ECG)
- CPR/AED
- Time Management
- Problem-Solving
- Patient Scheduling
- Medical Billing
- Patient Flow Management
- Infection control procedures
- Specimens collection and processing
- Venipuncture and phlebotomy
- Wound care and irrigation
Certification
- clinical certified medical assistant
- telemetry training
Languages
English
Professional
Spanish
Limited
Timeline
Telemetry Monitor Technician // Virtual Sitter
EQUUM MEDICAL
02.2024 - Current
Certified Clinical Medical Assistant
Vanderbilt Medical Center
07.2022 - Current
CERTIFIATE - Medical Assisting
Remington College - Baton Rouge
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