ESLI DOS REIS
Pawtucket
Summary
Dedicated healthcare professional and business administration student with experience in patient care, accurate documentation, and cash handling. Highly organized, detail-oriented, and possessing a strong understanding of administrative processes, customer service, and compliance. Proven ability to work in fast-paced environments while maintaining accuracy, professionalism, and confidentiality.
Overview
6
6
years of professional experience
Work History
Phlebotomy Technician
Brown Health University, The Miriam Hospital
03.2024 - Current
- Enhanced patient experience by providing compassionate and efficient blood draw services.
- Collaborated with laboratory staff for accurate specimen labeling, reducing misidentification errors.
- Performed venipuncture procedures on diverse patient populations, ensuring safety and comfort during the process.
- Assisted in maintaining a clean and organized phlebotomy station, adhering to infection control protocols.
Assembly Technician
IAutomation
Attleboro
09.2022 - 01.2024
- Performed assembly of products according to specifications and instructions.
- Assembled and aligned parts and fixtures using hand and power tools.
- Kept work areas organized, tidy, and clean for maximum productivity.
- Reassembled and adjusted components to meet required specifications.
Cashier/Customer Service
Walmart
North Attleboro
08.2019 - 07.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Certificate - Business Administration
Community College of Rhode Island
Lincoln, RI09-2026
High School Diploma -
Liceu Olavo Moniz
Espargos, Cape Verde01.2017
Skills
- Microsoft Office expertise
- Customer support
- Adaptable team player
- Organization
- Cash handling
- Cash register operation
- Quickbooks Proficiency
- Payment processing
- Blood collection techniques
- Venipuncture
- Order of draw
Languages
- English
- Portuguese
- Spanish
- Cape Verdean Creol
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Full Professional
Cape Verdean Creol
Full Professional
Timeline
Phlebotomy Technician
Brown Health University, The Miriam Hospital
03.2024 - Current
Assembly Technician
IAutomation
09.2022 - 01.2024
Cashier/Customer Service
Walmart
08.2019 - 07.2021
Certificate - Business Administration
Community College of Rhode Island
High School Diploma -
Liceu Olavo Moniz